Regional Director of Operations

Placements24; Kempton Park; Hybrid; ZAR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Medical & dental

Performance-based bonus

Retirement plan

Professional development

Remote-first work

Job summary

Placements24 is seeking a Regional Director of Operations to lead regional operations with a remote-first approach, spanning multiple sites in a designated region. The role emphasizes strategic thinking, distributed team management, and standardized processes to drive growth and service delivery.

The ideal candidate will have 10+ years in operations, strong budgeting skills, and a proven ability to manage remote teams while ensuring profitability and compliance across sites.

Qualifications

• Bachelor's degree in Business Administration, Management, Operations Management, or related field; MBA preferred.
• 10+ years in operations management with 5+ years in senior leadership.
• Proven experience leading remote or distributed teams.
• Strong analytical, strategic planning, and decision-making skills.

Responsibilities

• Provide strategic leadership and direction for all regional operations, ensuring alignment with the company's mission and values.
• Develop and execute operational plans to achieve regional business objectives, focusing on efficiency, profitability, and customer satisfaction.
• Manage and mentor a diverse, geographically dispersed team of operational leaders and staff, promoting a collaborative and high-performance culture.
• Implement and oversee standardized operational procedures and best practices across all regional sites to ensure consistency and quality.
• Monitor KPIs, analyze operational data, and implement data-driven strategies for continuous improvement.
• Manage regional budgets, control costs, and identify opportunities for revenue enhancement.

Skills

Strategic leadership

Remote/distributed team management

Budgeting & financial management

Stakeholder management

Change management

Education

Bachelor's degree in Business Administration / Operations Management

MBA preferred

Tools

Project management software

Digital collaboration tools

Job description

About the Role

Our client, a rapidly expanding national enterprise, is actively seeking a highly motivated and experienced Regional Director of Operations. This is a key leadership position responsible for overseeing all operational activities across multiple sites within a designated region, with a strong emphasis on a remote-first working model. The successful candidate will drive operational excellence, foster a culture of high performance, and ensure consistent delivery of services that align with our client's strategic objectives. This role requires a strategic thinker with a proven ability to manage distributed teams, implement standardized processes, and achieve ambitious growth targets. If you thrive in a dynamic, virtual environment and possess a deep understanding of operational management, this is the perfect opportunity for you. Based out of **Tembisa, Gauteng**, this role offers the flexibility and autonomy of a remote position, allowing you to shape operational strategies from anywhere.

Key Responsibilities

• Provide strategic leadership and direction for all regional operations, ensuring alignment with the company's mission and values.
• Develop and execute operational plans to achieve regional business objectives, focusing on efficiency, profitability, and customer satisfaction.
• Manage and mentor a diverse, geographically dispersed team of operational leaders and staff, promoting a collaborative and high-performance culture.
• Implement and oversee standardized operational procedures and best practices across all regional sites to ensure consistency and quality.
• Monitor key performance indicators (KPIs), analyze operational data, and implement data-driven strategies for continuous improvement.
• Manage regional budgets, control costs, and identify opportunities for revenue enhancement.
• Ensure compliance with all applicable laws, regulations, and company policies.
• Drive innovation and leverage technology to enhance operational efficiency and service delivery in a remote setting.
• Build and maintain strong relationships with stakeholders, including staff, clients, and community partners.
• Develop and implement talent management strategies to attract, retain, and develop high-performing employees.

Requirements

• A Bachelor's degree in Business Administration, Management, Operations Management, or a related field; an MBA or equivalent is highly preferred.
• Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role managing multi-site operations.
• Demonstrated success in leading and managing remote or distributed teams effectively.
• Strong understanding of operational frameworks, process optimization, and quality management systems.
• Exceptional strategic planning, decision-making, and problem-solving skills.
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proficiency in using digital collaboration tools and project management software.
• Proven ability to manage budgets, financial performance, and drive profitability.
• Experience in developing and implementing talent management strategies.
• Must be self-motivated, highly organized, and capable of working autonomously in a remote environment.

Benefits

This remote position offers a highly competitive salary, comprehensive medical and dental benefits, a generous performance-based bonus structure, and a robust retirement savings plan. Our client provides ample opportunities for professional development and career advancement within a leading organization. Enjoy the flexibility of working from home, supported by cutting-edge technology and a collaborative virtual team. This role is designed for leaders who excel in a remote-first culture and are passionate about driving operational success across a broad geographical area. The successful candidate will have significant autonomy in shaping regional strategies.