Regional Director, Luxury Hotel Operations (Hybrid & Travel)

Placements24; Sandton; Hybrid; ZAR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Executive bonus

Health and retirement benefits

International travel opportunities

Job summary

Placements24 is seeking a Regional Director of Operations for Gauteng to oversee multiple luxury hotels, with a flagship in Sandton. The role combines remote strategic leadership with regular on-site engagement and extensive travel within the region.

The ideal candidate brings 10+ years in senior hotel management, including 5+ years as GM or regional head, and a strong track record in revenue, cost control, and guest satisfaction. MBA is a plus.

Qualifications

• Minimum of 10 years of progressive experience in senior hotel management roles, with at least 5 years as a General Manager of a luxury hotel or regional/multi-property oversight.
• Demonstrated success in driving operational excellence and financial results in luxury hospitality.
• Experience in hybrid roles balancing remote strategic work with on-site engagement.

Responsibilities

• Provide strategic leadership and operational oversight for a portfolio of luxury hotels within the assigned region.
• Ensure all properties meet and exceed luxury service standards and brand identity.
• Drive financial performance by monitoring KPIs, cost controls, and revenue across departments.
• Support and guide General Managers to foster high performance and continuous improvement.
• Conduct regular site visits to assess efficiency, guest satisfaction, and staff performance.
• Oversee implementation of new initiatives, best practices, and brand standards regionally.
• Collaborate with HR, Finance, Sales & Marketing to align regional strategies with group objectives.
• Ensure compliance with legal, health, safety, and environmental regulations.
• Identify opportunities for operational improvements and guest experience enhancements.
• Mentor and develop talent within the region, especially Sandton operations.

Skills

Strategic leadership

Financial management

Operational excellence

Stakeholder engagement

People development

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

MBA or equivalent

Job description

Placements24 is seeking a Regional Director of Operations for Gauteng to oversee multiple luxury hotels, with a flagship in Sandton. The role combines remote strategic leadership with regular on-site engagement and extensive travel within the region.

The ideal candidate brings 10+ years in senior hotel management, including 5+ years as GM or regional head, and a strong track record in revenue, cost control, and guest satisfaction. MBA is a plus.