Regional Delivery Supervisor

Placements24; Stellenbosch; On-site; ZAR 320,000 - 480,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Job summary

Placements24 is seeking an experienced Regional Delivery Supervisor to oversee delivery operations in Paarl, Western Cape. You will lead a team of drivers, optimize routes and monitor performance to ensure safe, timely deliveries and regulatory compliance.

In this hands-on role you will coordinate with dispatch and warehouse teams, implement efficient processes, and drive continuous improvement while focusing on safety and customer satisfaction.

Qualifications

• Minimum 4 years in a supervisory role within logistics or delivery operations.
• Proven leadership experience managing a drivers team.
• Strong knowledge of route planning, dispatching and fleet principles.
• Familiarity with road safety regulations and SA transport laws.
• Excellent problem solving, decision making and communication skills.
• Ability to manage multiple priorities under pressure.
• Proficient with dispatch software and fleet management tools.
• Valid professional driving permit (Code 10 or 14) is advantageous.

Responsibilities

• Supervise and manage a team of delivery drivers with coaching and performance reviews.
• Plan and optimize daily delivery routes for efficiency, timeliness and cost control.
• Monitor driver performance, schedules, and safety protocol adherence.
• Conduct regular vehicle inspections and ensure fleet is well maintained.
• Investigate and resolve delivery-related issues and customer complaints promptly.
• Ensure accurate completion of manifests, logs and required documentation.
• Enforce company policies for delivery operations and driver conduct.
• Collaborate with warehouse and sales to align shipment readiness and schedules.
• Maintain emphasis on safety and a safe working environment for the team.
• Analyze delivery data to identify trends and implement corrective actions.

Skills

Team leadership

Route planning

Fleet management

Dispatch software

Safety compliance

Problem solving

Communication

Job description

About the Role

Our client, a leading national distributor, is seeking an experienced and results-driven Regional Delivery Supervisor to oversee delivery operations within the Paarl, Western Cape area. This hands‑on role is critical for ensuring efficient, safe, and timely delivery of products to our diverse customer base. You will manage a team of delivery drivers, optimize routes, monitor performance, and ensure compliance with all company policies and industry regulations. The ideal candidate possesses strong leadership skills, a comprehensive understanding of logistics and fleet management, and a passion for operational excellence. You will be the key point of contact for delivery-related issues in the region, working closely with dispatch and warehouse teams.

Key Responsibilities

• Supervise and manage a team of delivery drivers, providing guidance, training, and performance evaluations.
• Plan and optimize daily delivery routes to ensure efficiency, timeliness, and cost-effectiveness.
• Monitor driver performance, adherence to schedules, and compliance with safety protocols.
• Conduct regular vehicle inspections and ensure all fleet vehicles are maintained in excellent condition.
• Investigate and resolve delivery-related issues, customer complaints, and operational challenges promptly.
• Ensure accurate completion and submission of delivery manifests, logs, and other required documentation.
• Implement and enforce company policies and procedures related to delivery operations and driver conduct.
• Collaborate with warehouse and sales teams to coordinate shipment readiness and delivery schedules.
• Maintain a strong focus on safety, promoting a safe working environment for the delivery team.
• Analyze delivery data to identify trends, areas for improvement, and implement corrective actions.

Requirements

• Minimum of 4 years of experience in a supervisory or management role within logistics, transportation, or delivery operations.
• Proven leadership skills with experience managing a team of drivers.
• Strong understanding of route planning, dispatching, and fleet management principles.
• Knowledge of relevant road safety regulations and transportation laws in South Africa.
• Excellent problem-solving, decision-making, and communication skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficiency in using dispatch software and fleet management tools.
• A valid professional driving permit (e.g., Code 10 or Code 14) is highly advantageous.
• Must be based in or able to reliably commute to Paarl, Western Cape.
• A proactive approach to operational efficiency and continuous improvement.

Benefits

This role offers a competitive salary, performance-based incentives, and a comprehensive benefits package including medical aid and a provident fund. You will have the opportunity to lead a dedicated team and make a significant impact on regional operations. Our client provides ongoing training and professional development opportunities. Being part of a well-established company in the vibrant Western Cape offers stability and career growth prospects. Enjoy the challenges and rewards of managing frontline logistics operations in a key economic hub.