About the Role
Our client, a fast-growing retail distribution network, is seeking a Regional Delivery Manager to oversee delivery operations across the **Polokwane, Limpopo** region. This role will involve managing a team of drivers and dispatchers, ensuring the efficient and timely delivery of goods to retail outlets and customer locations. While primarily based in **Polokwane**, the role may involve occasional regional travel to monitor operations and support teams. The ideal candidate will possess strong leadership skills, a deep understanding of logistics and supply chain management, and a proven ability to optimize delivery routes and improve operational efficiency. This is a critical role that impacts customer satisfaction and the smooth functioning of our client's retail presence in **Limpopo** and surrounding areas. We are looking for someone who can drive performance and maintain high standards of service.
Key Responsibilities
- Manage and lead a team of delivery drivers and dispatch personnel in the **Polokwane** area.
- Develop and implement efficient delivery schedules and route plans to maximize productivity and minimize costs.
- Oversee the daily logistics operations, ensuring timely and accurate delivery of goods.
- Monitor driver performance, provide feedback, and conduct training to ensure adherence to company standards and safety protocols.
- Maintain fleet readiness through coordination with maintenance teams, ensuring vehicles are safe and compliant.
- Manage inventory related to deliveries and returns, ensuring accuracy and proper documentation.
- Analyze delivery performance metrics and implement strategies for continuous improvement.
- Handle customer inquiries and complaints related to deliveries, resolving issues promptly and professionally.
- Ensure compliance with all **South African** road safety regulations and company policies.
- Conduct periodic site visits to distribution points and client locations within the region for oversight.
Requirements
- Proven experience in a management role within logistics, delivery services, or transportation.
- Strong understanding of route planning, dispatch operations, and fleet management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and make informed decisions to improve operational efficiency.
- Experience with logistics software and tracking systems.
- Knowledge of **Polokwane** and **Limpopo** region delivery networks is advantageous.
- A valid driver's license and a clean driving record.
- Ability to work in a hybrid model, balancing office-based management with regional travel.
- Strong problem-solving skills and a proactive approach to challenges.
- Commitment to safety, efficiency, and customer satisfaction.
Benefits
- Competitive salary and performance-based incentives.
- Opportunity for career advancement within a growing organization.
- Manage impactful delivery operations in the **Polokwane, Limpopo** region.
- Be part of a company focused on enhancing **South African** retail logistics.