Refrigeration Applications Engineer - Training & Support

Copeland; South Africa; On-site; ZAR 500,000 - 800,000; Full time

Benefits offered by this job

Flexible time off plans

Paid parental leave

Vacation and holiday leave

Job summary

Copeland in South Africa is looking for a professional in HVACR technical support to provide solutions and assist customers with software tools. This role includes developing training materials, managing warranty claims, and conducting analyses to improve product performance.

Candidates should hold a degree in Mechanical or Electrical Engineering with 8-10 years of industry experience. Strong knowledge in thermodynamics and troubleshooting skills are essential.

Flexible benefits and a commitment to workplace inclusion are also offered.

Qualifications

• 8-10 years of experience in HVACR design, service, or technical support.
• Strong understanding of refrigeration systems and controls.
• Experience in technical training and customer engagement.

Responsibilities

• Respond to technical queries from customers and partners.
• Develop and manage technical training materials.
• Oversee warranty claims and troubleshooting support.
• Analyze warranty data for continuous improvement.

Skills

Knowledge of thermodynamics and refrigeration systems

Technical expertise in troubleshooting

Collaboration and communication skills

Proficient in Microsoft Office

Education

Degree/Diploma in Mechanical or Electrical Engineering

Job description

Copeland in South Africa is looking for a professional in HVACR technical support to provide solutions and assist customers with software tools. This role includes developing training materials, managing warranty claims, and conducting analyses to improve product performance.

Candidates should hold a degree in Mechanical or Electrical Engineering with 8-10 years of industry experience. Strong knowledge in thermodynamics and troubleshooting skills are essential.

Flexible benefits and a commitment to workplace inclusion are also offered.