Recruitment Officer

Pedros Chicken; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pedros Chicken is seeking a Recruitment Officer to deliver high-volume recruitment support across our Johannesburg stores. You will manage end-to-end recruitment for frontline and supervisory roles, ensuring vacancies are filled with suitable candidates within agreed timelines.

You will partner with Store and Operations Managers to build pipelines, coordinate interviews and checks, maintain accurate recruitment records, ensure policy compliance, and provide a professional candidate experience

Qualifications

• Matric/Grade 12 is essential.
• Certificate, Diploma or Degree in HR or Recruitment is advantageous.
• 1–3 years' recruitment or HR administration experience.
• Experience in high-volume recruitment or multi-site environments is advantageous.
• Experience recruiting for entry-level, frontline or operational roles.
• Experience in retail, FMCG, hospitality or high-turnover environments is advantageous.
• Experience using an ATS or recruitment database.
• Proficiency in Microsoft Office.
• Strong verbal and written communication, organisational and administrative skills.
• Ability to manage multiple vacancies and meet tight deadlines.

Responsibilities

• Manage end-to-end recruitment for crew and entry-level store positions.
• Support recruitment for supervisory and junior management positions.
• Review and screen applications against defined job requirements.
• Conduct telephonic and face-to-face interviews and assessments where required.
• Shortlist suitable candidates and provide relevant candidate information to hiring managers.
• Coordinate the recruitment process from initial screening through to appointment.
• Build candidate pipelines and maintain active pipelines for high-volume vacancies.
• Coordinate interviews and ensure hiring managers receive relevant candidate information.
• Provide candidates with clear, professional and timely communication throughout the process.
• Maintain accurate recruitment records and ensure data integrity across systems.

Skills

Recruitment coordination

Stakeholder management

Candidate communication

Multitasking

Attention to detail

Time management

Education

Matric/Grade 12

HR-related qualification

Tools

ATS

Microsoft Office

Job description

The Recruitment Officer is responsible for delivering effective, high-volume recruitment support across Pedro’s stores in Johannesburg. The role manages the recruitment process for frontline, entry-level, supervisory and junior management positions, ensuring vacancies are filled with suitable candidates within agreed timelines.

The Recruitment Officer will work closely with Store and Operations Managers to understand workforce requirements, build strong candidate pipelines and deliver a professional recruitment experience while maintaining high standards of accuracy, compliance and candidate engagement.

Duties & Responsibilities

1. Recruitment & Selection

• Manage the end-to-end recruitment process for crew and entry-level store positions.
• Support recruitment for supervisory and junior management positions.
• Review and screen applications against defined job requirements.
• Conduct telephonic and face-to-face interviews and assessments where required.
• Shortlist suitable candidates and provide relevant candidate information to hiring managers.
• Coordinate the recruitment process from initial screening through to appointment.

2. High-Volume Recruitment

• Manage multiple vacancies across Johannesburg stores within agreed recruitment timelines.
• Proactively source candidates through relevant recruitment channels and platforms.
• Build and maintain talent pipelines for recurring and high-volume vacancies.
• Support recruitment drives, hiring days and other volume recruitment initiatives.
• Monitor recruitment progress and identify opportunities to improve turnaround times.
• Maintain an active pipeline of suitable candidates to support ongoing operational hiring requirements.

3. Stakeholder Management

• Partner with Store and Operations Managers to understand workforce requirements and recruitment priorities.
• Provide regular updates on vacancy progress, candidate pipelines and recruitment challenges.
• Coordinate interviews and ensure hiring managers receive relevant candidate information.
• Build strong working relationships with operational stakeholders to support effective recruitment delivery.
• Provide guidance to hiring managers on recruitment processes and requirements where necessary.

4. Candidate Management

• Provide candidates with clear, professional and timely communication throughout the recruitment process.
• Coordinate interviews, assessments and other selection activities.
• Manage candidate offers and ensure all required documentation is completed accurately.
• Coordinate pre-employment checks and verification processes.
• Maintain a positive and professional candidate experience throughout the recruitment journey.

5. Recruitment Administration & Systems

• Maintain accurate candidate, vacancy and recruitment information on the relevant ATS/recruitment systems.
• Ensure recruitment documentation is complete, accurate and appropriately filed.
• Track vacancies and recruitment activity to ensure positions progress within agreed timelines.
• Prepare recruitment reports and provide relevant recruitment updates to management.
• Ensure recruitment processes are conducted in accordance with company policies, procedures and applicable requirements.
• Maintain accurate recruitment records and ensure data integrity across recruitment systems.

Requirements

• Matric / Grade 12 – essential.
• Certificate, Diploma or Degree in Human Resources, Recruitment or a related field would be advantageous.
• 1–3 years' experience in recruitment or HR administration.
• Experience within a high-volume recruitment or multi-site environment would be advantageous.
• Experience recruiting or screening candidates for entry-level, frontline or operational positions.
• Experience within retail, FMCG, hospitality, QSR or another high-turnover environment would be advantageous.
• Experience using an Applicant Tracking System (ATS) or recruitment database.
• Proficiency in Microsoft Office.
• Strong verbal and written communication skills.
• Strong organisational and administrative skills.
• Excellent attention to detail and data accuracy.
• Ability to manage multiple vacancies and competing priorities.
• Ability to work effectively under pressure and meet tight deadlines.
• Professional, proactive and solutions-oriented approach.
• Strong interpersonal skills with the ability to engage confidently with candidates and operational stakeholders.