Receptionist

Volvo Trucks; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Volvo Trucks Southern Africa is seeking a professional receptionist to be the first point of contact at the branch. You will handle the switchboard, route calls, greet visitors, and provide broad administrative support to multiple departments.

The role requires Matric/N4 and at least 3 years of receptionist and switchboard experience, with strong Outlook/Excel/Word skills and a courteous, customer-focused approach. Applicants should value accuracy and communication in a diverse environment.

Qualifications

• Matric/N4 or equivalent.
• 3 years reception and switchboard experience.
• Strong admin background and computer literacy.

Responsibilities

• Be the front face for the branch and handle reception.
• Manage the switchboard and disseminate messages accurately.
• Receive guests/visitors and coordinate couriers.
• Assist all departments and perform general admin duties.
• Update courier records and assist with faxing, copying, scanning.

Skills

Telephone skills

Attention to detail

Interpersonal skills

Communication skills

Listening skills

Cultural awareness

Education

Matric/N4

Receptionist/Secretarial/Administration qualification

Tools

Outlook

Excel

Word

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.

The main purpose of the role is

to handle reception, the switchboard and additional administration tasks; whilst providing professional interaction between Head Office, the Dealer Network and Volvo's customers. To execute the duties pertaining to the reception and the switchboard efficiently, with pride and dignity.

Reporting:

This position reports to the Branch Manager.

Job Objectives

• Be the front face for the branch
• Assist all departments.
• Full responsibility of the switchboard which includes receiving calls, taking and disseminating messages.
• Promptly answer phones.
• Transfer incoming calls to respective extension.
• Ensure accurate messages taken when persons are not available.
• Receive guests/visitors.
• Ensure person being visited is promptly advised and give feedback to guests/visitors.
• Handling client queries and complaints.
• Facilitate posting of goods and documents through courier services.
• Ensure that internal mail is sent to the Dealer Network via Sky Net couriers.
• Updating of courier records.
• Assistance with faxing, copying and scanning when required.
• General administration duties when required.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Job Experience

• Matric/N4
• Receptionist/Secretarial/Administration Qualification an advantage.
• 3 years reception and switchboard experience.
• Strong administrative background.
• Computer literate.
• Understanding and working knowledge of Outlook, Excel and Word.

Key Competencies

• Excellent telephone skills.
• Attention to detail.
• Self-motivated.
• Excellent customer and interpersonal skills.
• Communication skills.
• Verbal and written.
• Listening skills.
• Understanding of diverse cultures.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply. Application Closing Date: 13 October 2026.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.