Reception & Manager Assistant

Kendrick Recruitment; Koster; On-site; ZAR 81,000 - 97,000; Full time

Benefits offered by this job

Live-in

Meals provided

Laundry provided

Job summary

Kendrick Recruitment invites applications for a Receptionist & Manager Assistant at a luxury lodge and guest house in KwaZulu-Natal. The role centers on welcoming guests, managing front-of-house duties, and supporting the General Manager.

The ideal candidate is well-presented, fluent in English, highly organized, and able to work across departments. This live-in position offers en-suite accommodation, meals, and a chance to grow in a hands-on hospitality environment.

Qualifications

• Experience in a luxury lodge or guest house setting.
• Fluent English with excellent communication.
• Ability to work across departments and support the General Manager.
• Presentable and professional in appearance.

Responsibilities

• Manage front-of-house duties including guest check-in/out and reservations
• Provide warm, professional guest interaction, particularly during dining services
• Assist the Manager with operational tasks and departmental relief as required
• Oversee or support various departments including kitchen, housekeeping, and stock control
• Handle staff coordination and assist in team supervision
• Manage bookings and reservations (experience with SEMPER is an advantage)
• Maintain administrative records and assist with stock taking and procurement

Skills

Front desk operations

Guest relations

Organisational skills

Communication skills

Team coordination

Job description

Receptionist & Manager Assistant | Luxury Lodge & Guest House | KwaZulu-Natal Salary: From R8,000 (Negotiable DOE) | Live-In

Kendrick Recruitment is currently seeking a Receptionist & Manager Assistant for a luxury lodge and guest house located in KwaZulu-Natal. This intimate and high-end property prides itself on providing personalised guest experiences, with a strong emphasis on exceptional service and meaningful interaction between staff and guests.

This position is ideal for a young, ambitious individual with excellent organisational and communication skills. The successful candidate will primarily work in reception but will also support the General Manager and assist across various departments when needed. A highly presentable and well-spoken individual with a genuine passion for hospitality will thrive in this dynamic and guest-focused environment.

Key Responsibilities

• Manage front-of-house duties including guest check-in/out and reservations


• Provide warm, professional guest interaction, particularly during dining services


• Assist the Manager with operational tasks and departmental relief as required


• Oversee or support various departments including kitchen, housekeeping, and stock control


• Handle staff coordination and assist in team supervision


• Manage bookings and reservations (experience with SEMPER is an advantage)


• Maintain administrative records and assist with stock taking and procurement

Requirements

• Prior experience in a luxury lodge or guest house setting


• Knowledge in general management, guest relations, and front desk operations


• Familiarity with lodge systems and stock control


• 100% fluency in English (verbal and written), with excellent communication skills


• Must hold a valid driver’s licence; own transport preferred due to limited public transport in the area


• Presentable, well-spoken, and confident in engaging with international guests


• Ability to work as part of a small team and willingness to assist across all departments


• Positive attitude, sense of humour, and adaptable nature


• Must be available to start immediately

Package

• Live-in position with en-suite accommodation


• All meals and laundry provided


• Salary starting from R8,000, negotiable depending on experience

This is an excellent opportunity for someone looking to grow their career in the luxury hospitality sector, within a hands-on and close-knit team environment.