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IPS Group Limited; Noordwes; Híbrido; ZAR 615.000 - 747.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Structured training and development

Career progression opportunities

Supportive working environment

Descripción de la vacante

IPS Group Limited is seeking an experienced Liability Claims Handler to manage a portfolio of Employers’ Liability and Public Liability claims on behalf of insurer and corporate clients. The role offers remote work with flexible hybrid arrangements and a clear path for career development.

You will review liability, quantum and coverage, liaise with solicitors and loss adjusters, and negotiate settlements within delegated authority while maintaining FCA-aligned records and delivering high service

Formación

• Experience handling Employers’ Liability and/or Public Liability claims.
• Strong negotiation and decision-making skills.
• Ability to manage a varied caseload and meet deadlines.

Responsabilidades

• Managing a caseload of Employers’ Liability and Public Liability claims.
• Reviewing and assessing liability, quantum and coverage.
• Establishing the circumstances surrounding claims and identifying potential fraud or third-party involvement.
• Instructing and liaising with solicitors, loss adjusters, investigators and other external suppliers where appropriate.
• Negotiating settlements with claimants and their representatives.
• Making appropriate indemnity and liability decisions within delegated authority.
• Maintaining accurate claims records and ensuring files are handled in accordance with FCA and client requirements.
• Providing a high level of service to clients, brokers and other stakeholders.
• Identifying opportunities to improve claims outcomes and minimise claims leakage.
• Managing claims in line with agreed SLAs, KPIs and internal governance requirements.

Conocimientos

Liability claims experience

Negotiation

Communication

Organisational skills

Deadline management

Customer focus

Educación

CII qualifications

Descripción del empleo

Salary: Competitive, dependent on experience

Salary: £28,000 to £34,000 a year

Hours: Full-time

Location: Remote work, M1 4HD

Job type: Permanent

TPA Liability Claims Handler

Company: IPS Group Limited

We are currently recruiting for an experienced Liability Claims Handler to join a well-established Loss Adjuster managing a portfolio of Employers’ Liability and Public Liability claims on behalf of a range of insurer and corporate clients.

This is an excellent opportunity for a claims professional looking to join a supportive and technically focused environment, with genuine opportunities for career development.

Key Responsibilities

• Managing a caseload of Employers’ Liability and Public Liability claims.
• Reviewing and assessing liability, quantum and coverage.
• Establishing the circumstances surrounding claims and identifying potential fraud or third-party involvement.
• Instructing and liaising with solicitors, loss adjusters, investigators and other external suppliers where appropriate.
• Negotiating settlements with claimants and their representatives.
• Making appropriate indemnity and liability decisions within delegated authority.
• Maintaining accurate claims records and ensuring files are handled in accordance with FCA and client requirements.
• Providing a high level of service to clients, brokers and other stakeholders.
• Identifying opportunities to improve claims outcomes and minimise claims leakage.
• Managing claims in line with agreed SLAs, KPIs and internal governance requirements.

About You

We are looking for someone with previous experience handling Liability claims, ideally within a TPA, insurer, broker or loss adjusting environment.

You will ideally have:

• Experience handling Employers’ Liability and/or Public Liability claims.
• A good understanding of liability principles and claims processes.
• Strong negotiation and decision-making skills.
• Excellent communication and organisational skills.
• The ability to manage a varied caseload and work to deadlines.
• A customer-focused approach with strong attention to detail.
• Experience working within delegated authority and agreed claims protocols.
• CII qualifications or a willingness to work towards them would be advantageous, but relevant claims experience is the priority.

What's on Offer

• Competitive salary based on experience.
• Hybrid working.
• Structured training and professional development.
• Opportunities to progress within a growing claims operation.
• A supportive and collaborative working environment.
• Exposure to a broad and varied portfolio of liability claims.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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