Quality Manager: ISO 17025 Lab Compliance & Improvement

SGS; Randfontein; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

SGS Randfontein Facility is seeking a seasoned Quality Manager to implement and maintain the quality system in line with ISO 17025:2005, SGS procedures, and global requirements. You will oversee document control, method validation, audits, and continuous improvement within Geochem and Affiliates.

The role demands a strong background in analytical chemistry, ISO/QMS experience, and leadership to drive quality across the laboratory.

Qualifications

• Degree or diploma in analytical chemistry or related field with lab experience.
• ISO 9000/17025 quality system experience preferred.
• Strong documentation and data analysis skills.
• Experience in proficiency testing and method validation is advantageous.

Responsibilities

• Operate to the highest standard of ethics as directed by the SGS integrity policy.
• Participate in strategic planning relating to the quality function in all sections within the facility.
• Fulfill the role of Quality Manager as per ISO17025.
• Maintain documentation and standard operating procedures required to comply with laboratory ISO accreditation.
• Facilitate and monitor the method validation process under the testing scope.
• Review quality control data for trends and biases. Raise IRs for non-conforming data.
• Determine control limits for standard reference materials and update the LIMS system.
• Facilitate external audits, follow up, and resolve external audit action items.
• Review PT results and raise IR's for non-conforming data.
• Evaluate, review, and monitor re-assays within the facility.
• Coordinate the database for re-assay billing.
• Manage document control for the laboratory.
• Ensure Management of Change is followed for any quality system changes.
• Coordinate and administer the quality improvement systems.
• Assist with the evaluation and root cause analysis for proficiency testing data.
• Investigate customer complaintsand improvement requests with assistance from Section Managers.
• Provide planned quality-related training and awareness as required.
• Facilitate and plan all management reviews.
• Comply with health, safety, and environmental acts, regulations, and requirements.
• Work with a safety-conscious attitude and demonstrate good and safe work habits.
• Actively participate in the Laboratory continuous improvement program (WCS).
• Apply the Check status process and use the Stop Work Authority whenever the control of risks is not clearly established and understood.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by the direct line manager.
• Responsible for training on new methods and/or procedures.
• Responsible for all deadlines relating to the quality system. (IR's, Audit NCs, and Customer Complaints).

Skills

Advanced Microsoft software

Documentation & report writing

Statistical quality control

Education

BSc/ BTech/ National Diploma in Analytical Chemistry or related

ISO or College Quality Assurance Program Diploma

Grade 12 / Matric or N3 with Mathematics and Science

Tools

LIMS system

Job description

SGS Randfontein Facility is seeking a seasoned Quality Manager to implement and maintain the quality system in line with ISO 17025:2005, SGS procedures, and global requirements. You will oversee document control, method validation, audits, and continuous improvement within Geochem and Affiliates.

The role demands a strong background in analytical chemistry, ISO/QMS experience, and leadership to drive quality across the laboratory.