Quality Controller - Night Shift (Distribution Centre)

Eskort (Pty) Ltd; Centurion; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Eskort (Pty) Ltd is seeking a Quality Controller to ensure product quality from reception to storage and dispatch. The role focuses on inspections, COC issuance, and adherence to GMP and SOPs within a food manufacturing environment.

Ideal candidates have a Diploma/ Degree in Food Technology or Biotechnology and 1–3 years’ experience in quality control, with strong attention to detail and solid communication abilities to coordinate with suppliers and internal teams.

Qualifications

• Must have Diploma/ Degree in Food Technology or Biotechnology.
• 1–3 years in quality control, preferably in manufacturing or food processing.
• Familiarity with quality systems and product quality in food industry.

Responsibilities

• Conduct routine inspections of finished products to ensure compliance with quality standards.
• Issue COC for products loaded and ensure all received products have a COC or coordinate with supplier.
• Monitor storage conditions, temperatures, and correct handling per SOPs.
• Identify and report non-conformances; assist in root-cause analysis.
• Coordinate with distribution and quality teams to resolve issues.
• Maintain calibration of thermometers and temperature gauges in storage areas.
• Participate in internal and external audits as required.
• Ensure proper labeling, handling, and storage of products.

Skills

ISO 9001 knowledge

HACCP knowledge

Inspection techniques

Quality measurement tools

Attention to detail

Communication skills

Problem solving

Independent work

Numeracy

Technical reading

Written & verbal communication

Documentation & reporting

Computer literacy

Education

Diploma/ Degree in Food Technology or Biotechnology

Job description

QUALIFICATIONS

Diploma/ Degree in Food Technology or Biotechnology

EXPERIENCE

Minimum 1-3 years of experience in quality control, preferably in manufacturing, food processing, or a similar environment.

KNOWLEDGE REQUIRED

Computer literacy, microbiology, understanding of Product quality in the food industry.

SKILLS REQUIRED

• Knowledge of ISO 9001, HACCP, or other relevant quality systems (depending on industry).


• Familiarity with inspection techniques, sampling methods, and quality measurement tools.


• Strong attention to detail and problem-solving skills.


• Good communication and interpersonal skills.


• Ability to work independently and under pressure.


• Numeracy Skills — to calibrate and measure specifications


• Technical skills — to undersatnd technical documents, manuals and blueprints to ensure that products meet the correct standard


• Good written and verbal communication skills


• Documentation and reporting skills


• Computer literate

MAIN DUTIES

• Conduct routine inspections of all finished products received and dispatched, to ensure compliance with company and regulatory quality standards.


• Complete the receiving and distribution check and attach to the Loading pack.


• Product temperature should be measured with a Thermapen, probe thermometer.


• Issues COC for all product loaded


• Make sure all product received have also a COC. If not available, contact the supplier directly.


• When there is product which need to be loaded out during nightshift, but there is no QC, then the documents for loading should be completed before hand.


• Monitor storage of product to ensure adherence to Good Storage Practices and standard operating procedures (SOPs).


• Dust, FIFO, FEFO, Box damages, stock rotation


• FIFO and FEFO need to be checked per isle, per pailet, Visual inspection-NOT on a system


• Identify and report non-conformances and assist in root cause analysis and corrective action implementation.


• Communicate effectively with Distribution centre teams and quality teams (of respective processing plants) to resolve quality-related issues.


• Place non-conforming product on hold and issue a report to the relevant department for investigation.


• Move affected product to QC isle until matter resolved


• Complete an investigation form


• Time frame is 5 working days to resolve the issue


• Once resolved complete the Customer return checklist with your findings.


• When released, remove physically and on system from the On Hold QC warehouse.


• Conduct internal audits and support external audits as required.


• Ensure thermometer is calibration yearly


• Ensure the Temperature Gauges of storage facilities are calibrated


• Check daily that the temperature gauges of the storage facilities are correct and corresponding to the report send.


• Monitor the temperature of the product inside the warehouse, blast freezer.


• Attach the record of freezing, to the receiving sheet and off-load pack


• Participate in continuous improvement initiatives to enhance product quality and operational efficiency.


• Ensure proper handling, storage, and labelling of products according to food safety or industry-specific requirements.


• After receiving product, product need to be moved into the Storage areas within 2 hours.


• When product is received as fresh, but should be a frozen product, then you must ensure it is transferred to the blast freezer to freeze.


• Monitoring of product inside the blast freezers until it is frozen


• Reporting Reporting daily issues/solutions to the Logistics administrator or Line manager, Senior Quality Manager