Quality Assurance Specialist – Pest Control & Compliance

Rentokil Pest Control South Africa; Pietermaritzburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Rentokil Pest Control South Africa is seeking a Quality Assurance Supervisor to ensure strict compliance with global pest control standards and internal procedures. The role focuses on QA across service delivery, client liaison, and continuous improvement through audits and training.

You will monitor field technicians, coordinate with the service department, and oversee product trials while maintaining documentation and regulatory compliance.

Qualifications

• Matric is required and NCPC certificate is essential.
• Registered Pest Control Operator with P-Number is mandatory.
• FUMIGATION qualification in Silos, Stacks, Containers, ISPM15 required.
• Experience with phosphine and methyl bromide gas is needed.
• Strong pest control product knowledge and technical skills are essential.
• Computer literacy in MS Office and Google tools is expected.
• Facilitator qualification would be advantageous.
• Competencies must align with the role expectations.

Responsibilities

• Conduct regular infield reviews/assessments with service technicians to monitor abilities.
• Communicate with external clients to ensure service integrity.
• Perform H&S branch audits related to Pest Control.
• Assist in new product trials and basic installations as needed.
• Provide internal training and educate customers on QA processes.
• Produce monthly QA reports and ensure documentation is up to date.

Skills

Self-starter

Excellent communication

Time management

Organizational skills

Facilitation

Problem solving

Analytical skills

Team collaboration

Relationship building

Communication with service dept

Education

Matric

Full NCPC

Registered Pest Control Operator with P-Number

FUMIGATION qualification in Silos,Stacks,Containers,ISPM15

Experience with Phosphine and Methyl Bromide Gas

Pest Control Product knowledge

Computer Literate MS Office

Facilitator qualification

Competencies in line ...

Tools

MS Office

Google

Job description

Rentokil Pest Control South Africa is seeking a Quality Assurance Supervisor to ensure strict compliance with global pest control standards and internal procedures. The role focuses on QA across service delivery, client liaison, and continuous improvement through audits and training.

You will monitor field technicians, coordinate with the service department, and oversee product trials while maintaining documentation and regulatory compliance.