Quality Assurance Specialist (Data & Sales)

Signa Opportunity; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Signa Opportunity is seeking a Quality Assurance Specialist to own quality standards and continuous improvement across B2B data operations and outbound sales campaigns for tech and software clients. You’ll partner closely with Data & Campaign Specialists and sales team members.

In this role you will define QA processes, run audits, and help implement root-cause fixes to improve lead quality and campaign performance. Excellent English and meticulous attention to detail are essential.

Qualifications

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• Strong business acumen and organizational skills.
• Meticulous and detail-obsessed accuracy.
• Excellent English communication (written and verbal).
• People-focused, tech-savvy, and proactive.
• Comfortable with structured review work, checklists, and audits.
• Initiative-driven multitasker with a sense of humor.

Responsibilities

• Define and uphold quality standards for B2B lead research; review data in spreadsheets and CRMs; drive root-cause fixes for data issues; support pre-launch quality gates.
• Set and monitor quality standards for outbound campaigns; review outreach samples for professionalism and compliance; ensure accurate pipeline tracking; partner with sales to improve conversion quality.
• Run regular QA reviews and audits; document playbooks and checklists; report quality trends and risks to the team.

Skills

Business acumen

Organizational skills

Attention to detail

English communication

People-oriented

Tech-savvy

Proactive

Structured review work

Auditing

Multitasking

Education

Matric

Job description

About the role

We’re hiring a Quality Assurance Specialist to own quality standards, checks, and continuous improvement across B2B data operations and outbound sales campaigns for tech and software clients. You’ll partner closely with Data & Campaign Specialists and sales team members.

Responsibilities

• Quality across data: Define and uphold quality standards for B2B lead research; review lead data in spreadsheets and CRMs; drive root-cause fixes for data issues; support pre-launch quality gates.
• Quality across sales: Set and monitor quality standards for outbound campaigns; review outreach samples for professionalism and compliance; ensure accurate pipeline tracking; partner with sales to improve conversion quality.
• Operating rhythm: Run regular QA reviews and audits; document playbooks and checklists; report quality trends and risks to the team.

Minimum Requirements

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• Strong business acumen and organizational skills.
• Meticulous and detail-obsessed accuracy.
• Excellent English communication (written and verbal).
• People-focused, tech-savvy, and proactive.
• Comfortable with structured review work, checklists, and audits.
• Initiative-driven multitasker with a sense of humor.