Quality Assurance - Insurance sector (Long-term)

AtripleA recruitment & temps; Pretoria; On-site; ZAR 334,800 - 390,600; Full time

Job summary

A leading recruitment firm is seeking a Specialist in Quality Assurance to ensure that products and services meet established quality standards in Pretoria. The role includes developing quality assurance standards, managing testing procedures, and providing helpdesk support for IT systems. Candidates should have an IT-related degree, relevant certifications, and at least three years of experience in IT development. Excellent analytical skills and a background in quality inspection are preferred. Competitive salary offered.

Qualifications

• 3 years' experience in IT Development.
• 1-year experience in long-term insurance industry is an advantage.
• Quality inspection, auditing, and testing experience is advantageous.

Responsibilities

• Ensure products meet quality standards including reliability, usability, and performance.
• Plan testing and inspection of systems and products to ensure quality.
• Document internal audits and quality assurance activities.

Skills

Quality Assurance Standards

Data Analysis

Customer Complaint Investigation

Helpdesk Support

Microsoft Office

Education

IT related degree/diploma

Certification Quality Auditor

Certification Quality Engineer

Certification Quality Improvement Associate

Job description

Specialist: Quality Assurance - Insurance sector (Long-term)

Location: Pretoria

Salary: R30 000 - R35 000 (negotiable)

Our client is looking for a Specialist: Quality Assurance. Candidate will be responsible for ensuring the products or services meet the established standards of quality including reliability, usability and performance.

Responsibilities

1. Quality Assurance
   1. Interpret and implement quality assurance standards
   2. Evaluate adequacy of quality assurance standards
   3. Devise sampling procedures and directions for recording and reporting quality data
   4. Plan testing and inspection of systems
   5. Conduct and monitor testing and inspection of systems and products to ensure finished product quality
   6. Document internal audits and other quality assurance activities
   7. Investigate customer complaints and nonconformance issues
   8. Collect and compile statistical quality data
   9. Analyze data to identify areas for improvement in the quality system
   10. Prepare reports to communicate outcomes of quality activities
   11. Coordinate and support on-site audits conducted by external providers
   12. Evaluate audit findings and implement appropriate corrective actions
   13. Identify training needs and inform relevant stakeholders for training interventions required for business to meet quality standards
2. Helpdesk Support
   1. Complete all valid helpdesk within reasonable time
   2. Provide application support on all IT in-house systems to business
   3. Assist with adhoc support to the BI, Development and Project Management teams as and when required

Requirements

1. IT related degree/diploma
2. Certification Quality Auditor, Quality Engineer, Quality Improvement Associate
3. Strong computer skills including Microsoft Office and databases
4. Knowledge of tools, concepts and methodologies of QA knowledge of relevant regulatory requirements (advantage)
5. 3 years' experience in IT Development
6. 1-year experience in long term insurance industry (advantage)
7. Quality inspection, auditing and testing experience (advantage)
8. Experience with implementation of corrective action programs (advantage)

Send your CV and latest pay slip to [e-mail]

AtripleA Recruitment and Temps

www.aaaa.co.za