About the Role
Our client, a highly reputable and rapidly growing company in the Food & Beverage industry, is seeking an experienced Quality Assurance Manager to lead their quality control and assurance efforts at their facility in Durban . This critical role involves developing, implementing, and maintaining robust quality management systems to ensure product safety, compliance, and consistency. The ideal candidate will have a deep understanding of food safety regulations, HACCP, GMP, and other relevant quality standards. You will be responsible for overseeing a team of quality technicians and inspectors, driving continuous improvement initiatives, and ensuring that all products meet the highest standards before reaching consumers. This is an excellent opportunity for a quality professional to take on a leadership position and significantly impact product integrity. The position demands meticulous attention to detail and a proactive approach to risk management within the production environment.
Key Responsibilities
- Develop, implement, and manage the company's quality assurance programs and systems.
- Ensure compliance with all relevant food safety regulations, industry standards (e.g., HACCP, ISO 22000, GMP).
- Oversee the daily operations of the QA department, including inspections, testing, and record-keeping.
- Lead and mentor the QA team, providing training and performance management.
- Conduct internal audits and facilitate external audits by regulatory bodies and customers.
- Investigate customer complaints and product deviations, implementing corrective and preventative actions (CAPAs).
- Monitor production processes to ensure adherence to quality specifications and SOPs.
- Manage raw material, in-process, and finished product testing protocols.
- Collaborate with R&D, Production, and Procurement to ensure product quality from concept to shelf.
- Drive continuous improvement initiatives to enhance product quality and process efficiency.
Requirements
- Bachelor's degree in Food Science, Microbiology, Chemistry, or a related field.
- Minimum of 6 years of experience in Quality Assurance, with at least 3 years in a management or supervisory role within the Food & Beverage industry.
- In-depth knowledge of HACCP, GMP, ISO 22000, and other relevant food safety certifications.
- Proven experience in developing and implementing QA systems.
- Strong understanding of food production processes and quality control techniques.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in data analysis and reporting.
- Detail-oriented with strong problem-solving capabilities.
- Experience with audit procedures and regulatory compliance.
- Must be based in or willing to relocate to Durban .
Benefits
- Attractive annual salary with performance-based bonuses.
- Comprehensive medical and dental insurance coverage.
- Retirement fund contributions.
- Generous paid annual leave.
- Opportunities for professional development and advanced training in quality management.
- Employee discount on company products.
- Stable and dynamic work environment in a growing industry.
- Access to state-of-the‑art laboratory facilities.
- Regular health and wellness programs.
- Company-provided transportation assistance.