Quality Administrator - Johannesburg

Headhunters; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Headhunters seeks a Quality Administrator to maintain and update quality and safety documentation, assist in internal and external audits, and monitor non-conformances. The role requires a Diploma/ Degree in Quality Management or related field, 2–3 years in quality administration or document control, and strong MS Office skills.

ISO 9001 knowledge is advantageous; the successful candidate will support ISO and other certifications, coordinate customer complaints, and assist in training related to

Qualifications

• Diploma or degree in Quality Management, Business Administration, or related field.
• 2–3 years of experience in a quality administration or document control role.
• Knowledge of ISO 9001 or other quality management systems is advantageous.
• Maintaining compliance: ensuring relevance to ISO 9001, ISO 22000 and ISO 14000.

Responsibilities

• Maintain and update quality and safety documentation, including procedures, work instructions, and records.
• Assist in the preparation, coordination, and follow-up of internal and external audits.
• Monitor and track non-conformances, corrective actions, and preventive actions.
• Capture, organize, and analyse quality-related data for reporting purposes.
• Support in maintaining ISO and other relevant certification requirements.
• Coordinate customer complaints resolution.
• Assist in training coordination and awareness programs related to quality standards.
• Liaise with suppliers and customers regarding quality-related issues where required.
• Provide general administrative support to the Continuous Improvement Manager and team.

Skills

Attention to detail

Documentation management

Quality systems knowledge

Education

Diploma/Degree in Quality Management or related field

Tools

MS Office Suite

Job description

Requirements

• Diploma/Degree in Quality Management, Business Administration, or related field.
• 2-3 years of experience in a quality administration or document control role.
• Knowledge of ISO 9001 or other quality management systems is advantageous.
• Maintaining compliance: ensuring relevance to ISO 9001, ISO 22000 and ISO 14000.
• Proficient in MS Office Suite (Excel, Word, PowerPoint).

Responsibilities but not limited to

• Maintain and update quality and safety documentation, including procedures, work instructions, and records.
• Assist in the preparation, coordination, and follow-up of internal and external audits.
• Monitor and track non-conformances, corrective actions, and preventive actions.
• Capture, organize, and analyse quality-related data for reporting purposes.
• Support in maintaining ISO and other relevant certification requirements.
• Coordinate customer complaints resolution.
• Assist in training coordination and awareness programs related to quality standards.
• Liaise with suppliers and customers regarding quality-related issues where required.
• Provide general administrative support to the Continuous Improvement Manager and team.