Quality Manager

Profile Personnel; Durban; On-site; ZAR 390,600 - 558,000; Full time

Job summary

A leading quality management firm in KwaZulu-Natal is seeking a Quality Manager to lead external quality initiatives and coordinate SHE compliance efforts. The role requires extensive experience in quality management, project management, and auditing, with a focus on maintaining high customer satisfaction. Minimum qualifications include a National Diploma in Quality Management and at least 5 years in a related role. The ideal candidate will demonstrate leadership in driving continuous improvement and ensuring compliance with standards.

Qualifications

• Minimum of 5 years in a similar role.
• Matric or school leaving certificate.

Responsibilities

• Lead project management for quality strategies.
• Support the business unit in driving external quality.
• Manage relationships with customers and ensure satisfaction.
• Conduct quality audits and develop procedures.
• Ensure SHE objectives are met.

Skills

Quality Management

Safety Management

Project Management

Audit Planning

Team Leadership

Education

National Diploma Quality Management or Engineering

National Diploma Safety Management

Trained Auditor ISO 9001:2015, IATF 16949:2016 & VDA 6.3:2016

Job description

Job Purpose

To lead external quality and projects for the business unit and support in co-ordinating SHE compliance

Requirements for Applicants

• Minimum Requirements:
• Matric or school leaving certificate
• National Diploma Quality Management or Engineering
• National Diploma Safety Management or relevant experience in SHE management (advantageous)

• Additional Qualification:
• Trained Auditor ISO 9001;2015; IATF 16949:2016 & VDA 6.3:2016

Experiences

• Minimum of 5 years in a similar role.
• Key Performance Areas

Quality Strategy

• Develop the Total Quality Strategic Plan and ensure implementation for the Business Unit
• Support the business unit in driving down external PPM and maintaining good customer relationships

Quality Management

• Manage requirements related to Quality and other standards (IATF 16949:2016, ISO 9001:2015 & VDA 6.3:2016)
• Drive Q
• Lead quality meetings and reporting on external customer satisfaction
• Lead project management for each site and overall business unit
• Manage and improve relationships with all customers

Quality Assurance

• Support the business unit in ensuring that IATF 16949 certification is upheld
• Develop and approve Quality Procedures and Policies for the Business Unit

Audits

• Develops audit plans
• Supports and gives plants direction during external quality audits

Information Management and Direction Focussing

• Participate in business unit management reviews.
• Conduct business unit QMS review meetings

Advanced Product Quality Planning (APQP)

• Manage the contract review process.

Continuous Improvement

• Develop an updated Continuous Improvement Plan.

People Management

• Ensure an enabling climate/culture.
• Ensure a safe, secure and legal working environment.
• Manage individual, team and departmental performance to achieve organisational objectives.
• Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning.
• Determine the training needs of the Department.
• Conduct Performance Reviews and manage sub-standard performance.
• Coach and counsel people to ensure improved performance levels
• Ensure discipline is maintained in department (absenteeism, lateness, overtime, misconduct, etc.)
• Resolve grievances and disputes

SHE

• Support management in delivering SHE objectives
• Assist with the implementation of new or existing SHE related legislation, rules and company standards

Special Projects

• Lead and Manage Projects team from inception of enquiry till full handover to Production team.

Finance

• Support all initiatives to drive down cost through better quality
• Budgeting of annual quality and safety compliance items

Should you wish to apply please email your CV through to Meriek Robinson at [e-mail]

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.