Property Operations Coordinator

Profile Personnel; East London; On-site; ZAR 280,000 - 360,000; Full time

Job summary

Profile Personnel is seeking a proactive Property Operations Coordinator to support day-to-day management of a commercial property portfolio in East London. The role requires practical knowledge of building maintenance, strong organisation, and the ability to coordinate contractors and leases.

Applicants should have 5+ years in property operations, be able to review quotations, produce reports and maintain records.

Qualifications

• Minimum 5 years' relevant experience in commercial property operations or facilities management.
• Sound practical knowledge of commercial building maintenance (roofing, plumbing, electrical, HVAC, inspections).
• Strong judgement on repairs, quotes and contractor recommendations.
• Ability to manage costs and identify unnecessary expenditure.
• Strong administration, reporting, and record-keeping skills.

Responsibilities

• Coordinate maintenance, repairs and contractor activities across the portfolio.
• Investigate operational issues and clarify landlord/tenant responsibilities.
• Review quotations, monitor progress and ensure completion.
• Prepare monthly property reports and maintain records.
• Conduct inspections and assist with tenant handovers as required.
• Manage tenant and stakeholder queries and provide progress updates.
• Assist with lease administration, renewals and related obligations.
• Assist with municipal accounts, tenant recoveries and property charges.
• Maintain accurate property, maintenance and compliance records.
• Gather information and present recommendations to management.

Skills

Ownership

Problem solving

Attention to detail

Organization

Communication

Education

Property/Facilities qualification

Tools

MRI/MDA

Xero

MS Office (Excel, Word, Outlook)

Job description

A well-established organisation in the commercial property sector is seeking a proactive and commercially aware Property Operations Coordinator to support the day-to-day management of its commercial property portfolio.

This role will suit an organised, practical and solutions-driven individual who takes ownership, enjoys problem-solving and has a sound understanding of commercial property operations and building maintenance.

KEY RESPONSIBILITIES

• Coordinate maintenance, repairs and contractor activities across the commercial property portfolio.

• Investigate operational and maintenance issues and assist with determining landlord and tenant responsibilities.

• Obtain, compare and critically review quotations, monitor work in progress and ensure matters are followed through to completion.

• Prepare accurate monthly property reports and maintain reliable operational records.

• Conduct property inspections and assist with tenant handovers where required.

• Manage tenant and stakeholder queries and provide professional progress updates.

• Assist with lease administration, renewals, amendments and lease-related obligations.

• Assist with municipal account queries, tenant recoveries and related property charges.

• Maintain accurate property, maintenance, contractor and compliance records.

• Gather information, identify practical solutions and present recommendations to management.

REQUIREMENTS

• Minimum 5 years' relevant experience in commercial property operations, facilities management, commercial property administration or a similar environment.

• Sound practical knowledge of commercial building maintenance, including roofing, waterproofing, plumbing, electrical installations, lighting, air-conditioning, access control and general repairs.

• Strong judgement when assessing maintenance issues, quotations, proposed repairs and contractor recommendations.

• Ability to identify unnecessary expenditure and recognise when specialist advice is required.

• Strong administration, reporting, organisational and record-keeping skills.

• Proficiency in Microsoft Office, particularly Excel, Word and Outlook.

• Experience with MRI/MDA, Xero or similar property management systems will be advantageous.

• A relevant qualification in property, facilities management, construction, building, administration or a related field will be advantageous.

• Valid driver's licence and ability to attend properties as required.

KEY ATTRIBUTES

• Takes ownership and follows matters through to completion.

• Proactive and able to work independently with limited supervision.

• Practical and commercially minded with sound judgement.

• Strong attention to detail.

• Professional written and verbal communication skills.

• Resilient and able to manage competing priorities and deadlines.

• Willingness to work overtime when operationally required.