Property Manager

InsideOut; South Africa; Hybrid; ZAR 307,089 - 361,282; Full time

Job summary

InsideOut is seeking an experienced Property Manager to oversee the leasing process, maintain tenant relationships, and ensure effective communication with property owners. This role demands strong skills in tenant management and leasing coordination.

The ideal candidate will have at least two years of property management experience and a strong command of tools like Buildium and Tenant Turner. Flexibility in scheduling, including evening work, is a requirement.

Join a growth-oriented company where accountability and independence are key values, contributing to successful tenant experiences and strong relationships with property owners.

Qualifications

• Minimum two years of hands-on property management experience.
• Strong working knowledge of Buildium and Tenant Turner required.
• Native level English with neutral or American accent.

Responsibilities

• Manage leasing workflows and property showings using Tenant Turner.
• Serve as a primary communication point for tenants and applicants.
• Maintain accurate records in Buildium.

Skills

Leasing coordination

Tenant management

Communication skills

Critical thinking

System management

Adaptability

Tools

Buildium

Tenant Turner

Job description

WORK SCHEDULE: PDT Business Hours (Must be Comfortable with Flexible Scheduling, Including Occasional Work After 5 PM)

SALARY: $1,700 – $2,000 USD per month (Depending on Experience)

PLEASE NOTE: This role requires an experienced Property Manager with strong leasing coordination, tenant management, and communication skills. We are looking for a highly organized professional who takes ownership, solves problems proactively, and thrives in a fast‑paced, service‑driven environment.

ROLE OVERVIEW

ABOUT THE CLIENT

Our client is a growing residential property management company dedicated to delivering exceptional service to both property owners and tenants. Their business is built on organization, responsiveness, accountability, and clear communication.

They believe that outstanding property management comes from strong systems, proactive problem‑solving, and team members who take ownership of their responsibilities. Their goal is to provide a seamless experience throughout every stage of the tenant lifecycle while maintaining excellent relationships with property owners.

ABOUT THE ROLE

We are seeking an experienced Property Manager who will serve as the primary point of contact for tenants, applicants, and property owners throughout the leasing and onboarding process.

This role plays a critical part in ensuring property showings are coordinated efficiently, applicants are properly screened, tenant communication remains exceptional, and leasing records are accurately maintained across all systems.

The ideal candidate is highly organized, detail‑oriented, and capable of independently managing leasing operations while supporting tenant needs and administrative processes.

KEY RESPONSIBILITIES

• Leasing Coordination: Manage leasing workflows and property showings using Tenant Turner, ensuring timely scheduling and follow up with prospective tenants.
• Applicant Management: Track applicant leads, review qualifications, and request credits through CR for unqualified leads when applicable.
• Tenant Communication: Serve as a primary communication point for tenants and applicants, responding promptly via Podium, text, and phone with professionalism and clarity.
• Owner Communication: Provide updates to property owners regarding leasing activity, applicant status, and tenant related matters as needed.
• Rent Support: Assist with rent collection follow up and ensure payments are tracked accurately and addressed in a timely manner.
• System Management: Maintain accurate, up to date records in Buildium, ensuring all tenant, applicant, and leasing activity is properly documented.
• Scheduling Flexibility: Support evening showings and occasional urgent tenant needs outside standard business hours.
• Limited Maintenance Support: Assist with basic maintenance communication and coordination when needed, with the Maintenance Director handling the majority of requests.
• Process Adherence: Follow established workflows, response standards, and documentation requirements consistently.

QUALIFICATIONS & SKILLS

• Experience: Minimum two years of hands‑on property management experience with direct exposure to leasing coordination and tenant management.
• System Expertise: Strong working knowledge of Buildium and Tenant Turner is required.
• Communication Excellence: Native level English with a neutral or American accent and the ability to communicate confidently with tenants, owners, and internal stakeholders.
• Ownership Mindset: Highly accountable, proactive, and comfortable making decisions independently while owning outcomes.
• Critical Thinking: Able to assess situations quickly, prioritize appropriately, and resolve issues without constant supervision.
• Adaptability: Comfortable with flexible scheduling, including work after 5 PM when needed to support showings and tenant needs.

WHAT SUCCESS LOOKS LIKE

Property showings are scheduled efficiently, applicants are managed properly, and leasing workflows run smoothly.

Tenants and applicants receive timely, professional communication and feel supported throughout the leasing process.

Buildium records remain organized, current, and fully reflective of all leasing activity.

Property owners feel confident that leasing operations are being managed professionally and proactively.

Your work contributes directly to faster lease‑ups, smoother tenant onboarding, stronger tenant experiences, and improved owner retention.

WHY JOIN?

Growth‑oriented company focused on long‑term success.

High‑impact position with key role in leasing operations, tenant satisfaction, and owner relationships.

Autonomy and ownership: work in an environment that values initiative, accountability, and independent decision‑making.

Join a growing network of exceptional remote professionals.