Project Support Administrator

Old Mutual Limited; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Old Mutual Limited in Cape Town is seeking a project-focused professional to manage and coordinate workstreams within the PM framework. You will draft reports, prepare plans, and engage stakeholders to ensure deliverables meet objectives.

The ideal candidate has 5–10 years of relevant experience, strong communication, and a collaborative, detail-oriented mindset. Ability to work flexible hours and develop project documentation is essential.

Qualifications

• NQF Level 5 or higher, relevant experience.
• 5–10 years of project/PM experience.
• Experience with HFM or Oracle is advantageous.
• Excellent communication and stakeholder engagement skills.
• Collaborative spirit with strong technical ability.
• Proven time management and problem solving abilities.

Responsibilities

• Draft project reports, reviews, and presentations for stakeholders.
• Support project planning to deliver objectives per PM framework.
• Prepare and organize complex documents and data for reports.
• Identify and document requirements; define tests and verification.
• Coordinate stakeholder meetings and engagement activities.
• Contribute to risk/issue registers and continuous improvement.
• Assist in contract management, scope definition, and handover.

Skills

Communication

Stakeholder engagement

Time management

Problem solving

Attention to detail

Fast learner

Flexible hours

Relationship building

Collaborative mindset

Education

NQF Level 5 or higher

Tools

HFM

Oracle

Job description

Let’s Write Africa’s Story Together!

Job Description

Key Result Areas:

Project Reporting and Review

• Draft project review reports and presentations, including key information, commentary, and recommendations, to support the review process and enable stakeholders to evaluate progress and agree on change.

Project Planning

• Carry out delegated activities to support the production of workstream and project plans that identify and organize all the activities needed to deliver project objectives and that comply with the organization’s project management framework.

Document Preparation

• Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.

Requirements Management

• Identify, elicit, and document project/process requirements, using appropriate modelling technique, if required. Analyze requirements and validate with original users, eliminating confusion. Define the testing scripts and verification criteria to ensure requirements are met. Maintain documentation and traceability throughout project.

Stakeholder Management

• Support stakeholder engagement by arranging meetings, events, and other stakeholder engagement activities.

Project Risk and Issue Management

• Contribute to the management of risks and issues by maintaining and distributing project and program risk registers and issue logs.

Continuous Improvement

• Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements.

Project Scope Definition

• Conduct research, workshops, and other activities to support the specification and agreement of project deliverables.

Contract Management

• Carry out a range of contract management tasks.

Project Closeout and Handover

• Draft elements of product documentation and user training to support handover to business as usual. Contribute to post-project reviews and identification of lessons learned.

Project Resource Management

• Carry out delegated activities to support the deployment and effective utilization of project resources.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

Requirements: Skills, Qualifications and Experience required:

• NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
• Minium 5-10 years’ relevant experience.
• Experience working with HFM, and Oracle would be a distinct advantage.
• Excellent communication skills.
• Strong stakeholder engagement.
• A collaborative spirit.
• Strong technical ability.
• Superior time management ability.
• Excellent ability to problem solving.
• Attention to detail
• Fast Learner
• Flexible and committed to working beyond standard hours to meet business needs
• Builds positive relationships
• Maintains a Positive and Proactive Approach

Technical knowledge/competency:

• Action Oriented
• Balances Stakeholders
• Communicates Effectively
• Drives Results
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Organizational Savvy
• Plans and Aligns
• Situational Adaptability

Tech Savvy

Provides project administrative services and assists in coordinating the implementation of function-specific projects that drive the implementation of the business strategy.

Skills

Competencies

Customer First

Executing

Innovation

Leading with Influence

Learning

Relating

Strategic

Education

Closing Date

29 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!