Programme Administration, Assessment Officer

Stellenbosch University; Stellenbosch; On-site; ZAR 350,000 - 480,000; Full time

Job summary

Stellenbosch University, Stellenbosch Business School, invites applications for an Assessment Officer at Post Level 10. Based at Bellville Park Campus and Oude Libertas Campus, you will coordinate online assessment scheduling, manage systems and ensure compliance with academic standards.

You will maintain accurate records, provide data reporting, and support students, academics and external moderators. A qualification at NQF 6 with experience or NQF 5 with more experience is required; strong IT

Qualifications

• NQF 6 qualification with at least two years' relevant experience, OR an NQF 5 qualification with at least three years' relevant experience in assessment/student administration, educational technology, online systems management, or a related environment.
• Strong computer proficiency, including in MS Excel and Word, databases, learning platforms and online assessment systems.
• The ability to interpret procedures, exercise sound judgement and apply decisions accurately.
• Excellent organisational, administrative, planning and time management skills.
• Strong attention to detail, accuracy and quality.
• Good analytical, problem-solving and troubleshooting skills.
• Excellent written and verbal communication and stakeholder-liaison skills in English.
• The ability to work independently and collaboratively within a team.
• The ability to work under pressure, prioritise competing demands and meet deadlines.
• High levels of confidentiality, integrity, professionalism and customer service.
• Willingness to provide additional support as required.

Responsibilities

• Assessment planning and administration: Coordinating online assessment scheduling, secure assessment documentation, platform uploads and submission deadlines.
• Online assessment systems management and support: Managing online assessment systems, databases and process flows. Coordinating technical support and system integration with relevant stakeholders.
• Quality assurance, security and integrity: Monitoring compliance with assessment policies, procedures and academic standards. Conducting quality checks and maintaining assessment and data security. Managing access, invigilation protocols, integrity breaches and related disciplinary reporting.
• Marks, records, data and reporting: Maintaining accurate assessment, student and marks records. Providing assessment data and assisting with performance, trend and management reporting.
• Stakeholder liaison and service support: Providing assessment and system support to students, academics and external moderators. Processing assessment-related applications and requests and communicating with relevant stakeholders.
• Continuous improvement and ad hoc support: Identifying and supporting improvements to online assessment processes, procedures and systems, and providing related ad hoc administrative support

Skills

Assessment planning

MS Excel

MS Word

Databases

Learning platforms

Online assessment systems

Analytical skills

Communication

Stakeholder liaison

Teamwork

Education

NQF 6 + 2 years relevant experience

NQF 5 + 3 years relevant experience

Tools

Power Platform

Job description

Department Description/Departement Beskrywing

Faculty of Economic and Management Sciences

Stellenbosch Business School

Programme Administration (Assessment Office)

Assessment Officer (Post Level 10)

(Bellville Park Campus and Oude Libertas Campus, Stellenbosch)

Ref. EBW04/415/1026

Duties

• Assessment planning and administration:
• Coordinating online assessment scheduling, secure assessment documentation, platform uploads and submission deadlines.
• Online assessment systems management and support:
  • Managing online assessment systems, databases and process flows. Coordinating technical support and system integration with relevant stakeholders.
• Quality assurance, security and integrity:
  • Monitoring compliance with assessment policies, procedures and academic standards. Conducting quality checks and maintaining assessment and data security. Managing access, invigilation protocols, integrity breaches and related disciplinary reporting.
• Marks, records, data and reporting:
  • Maintaining accurate assessment, student and marks records. Providing assessment data and assisting with performance, trend and management reporting.
• Stakeholder liaison and service support:
  • Providing assessment and system support to students, academics and external moderators. Processing assessment-related applications and requests and communicating with relevant stakeholders.
• Continuous improvement and ad hoc support:
  • Identifying and supporting improvements to online assessment processes, procedures and systems, and providing related ad hoc administrative support

Job Requirements/Pos Vereistes

• An NQF 6 qualification with at least two years' relevant experience, OR an NQF 5 qualification with at least three years' relevant experience in assessment/student administration, educational technology, online systems management, or a related environment.
• Strong computer proficiency, including in MS Excel and Word, databases, learning platforms and online assessment systems.
• The ability to interpret procedures, exercise sound judgement and apply decisions accurately.
• Excellent organisational, administrative, planning and time management skills.
• Strong attention to detail, accuracy and quality.
• Good analytical, problem-solving and troubleshooting skills.
• Excellent written and verbal communication and stakeholder-liaison skills in English.
• The ability to work independently and collaboratively within a team.
• The ability to work under pressure, prioritise competing demands and meet deadlines.
• High levels of confidentiality, integrity, professionalism and customer service.
• Willingness to provide additional support as required.

Recommendation/Aanbeveling

• Practical experience with learning management systems, online assessment platforms, or proctoring solutions will be advantageous.
• Experience with the Microsoft Power Platform suite of products (Power Automate, Power Apps, Power BI, etc.).