Program Coordinator for Refugee Support Services

Placements24; East London; On-site; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Health insurance contributions

Generous paid time off

Job summary

Placements24 seeks an organized Program Coordinator for an on-site role in East London, Eastern Cape, to support refugees and asylum seekers through legal aid, psychosocial services, and integration programs.

You will coordinate daily operations, liaise with partners, and maintain confidential client records while ensuring a welcoming environment for clients.

Qualifications

• Bachelor's degree in Social Work, IR, or Human Rights.
• Minimum 3 years working with refugees or in humanitarian settings.
• Strong organizational, time management, and multitasking abilities.
• Proficiency in MS Office and data/documentation practices.

Responsibilities

• Coordinate daily operations of refugee support programs and schedules.
• Assist clients to access legal, healthcare, education, and employment services.
• Maintain confidential client records and ensure data accuracy.
• Liaise with partners and government agencies to deliver services in East London.
• Organize workshops and information sessions for refugees.
• Provide direct case management and client support.
• Support recruitment and training of volunteers.
• Monitor activities and collect data for reporting.

Skills

Case management

Organizational skills

Communication

Stakeholder engagement

Microsoft Office

Fluency in English

Cultural sensitivity

Education

Bachelor's degree in Social Work, International Relations, or Human Rights

Tools

Microsoft Office

Record-keeping systems

Job description

About the Role

Our client, a dedicated non-profit organization providing essential support services to refugees and asylum seekers in the Eastern Cape, is seeking an organized and compassionate Program Coordinator. This role is crucial for ensuring the smooth delivery of services including legal aid, psychosocial support, and integration programs. The ideal candidate will have a strong understanding of refugee issues, excellent organizational skills, and the ability to work effectively with a vulnerable population. This is an on-site position based in East London , offering direct engagement with the community we serve. You will play a vital role in empowering refugees and facilitating their integration into society.

Key Responsibilities

• Coordinate the daily operations of refugee support programs, including scheduling appointments and managing resources.
• Assist clients in accessing services such as legal assistance, healthcare, education, and employment opportunities.
• Maintain accurate client records and ensure confidentiality.
• Liaise with partner organizations, government agencies, and community stakeholders in East London to facilitate service delivery.
• Organize and facilitate workshops and information sessions for refugees on relevant topics.
• Provide direct support and case management to clients as needed.
• Assist in developing program materials and outreach strategies.
• Monitor program activities and collect data for reporting purposes.
• Support the recruitment and training of volunteers.
• Ensure a welcoming and supportive environment for all clients.

Requirements

• Bachelor's degree in Social Work, International Relations, Human Rights, or a related field.
• Minimum of 3 years of experience working with refugees, asylum seekers, or in a similar humanitarian context.
• Strong understanding of the challenges faced by displaced persons.
• Excellent organizational, time management, and multitasking skills.
• Proficiency in case management and record-keeping.
• Strong interpersonal and communication skills, with sensitivity to cultural diversity.
• Ability to work independently and as part of a team.
• Fluency in English; knowledge of relevant local languages is an asset.
• Proficiency in Microsoft Office Suite.
• Commitment to human rights and social justice.
• Must be able to work effectively on-site in East London.

Benefits

• This position offers a competitive annual salary of ZAR , commensurate with your experience and dedication.
• Our client provides a supportive work environment and opportunities for professional growth within the humanitarian sector.
• Benefits include health insurance contributions and generous paid time off.
• You will have the deeply rewarding experience of making a direct and positive impact on the lives of refugees and asylum seekers in the East London community.
• Join a passionate team committed to providing vital support and fostering integration.