Products and Channels Supervisor (Permanent)

Profile Personnel; Pretoria; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading automotive company based in Centurion is seeking a candidate for a vital role focused on implementing after-sales strategies within the Dealer Network. The successful candidate will drive Genuine Parts Sales, manage accident damage parts, and oversee marketing campaigns. Required qualifications include a recognized diploma or degree along with experience in Sales, Marketing, and after-sales operations. Strong analytical and project management skills are essential for this role.

Qualifications

• Experience in Sales, Service and Marketing is a must.
• 3+ years of specialist or supervisory automotive experience preferred.
• Proven understanding of the automotive parts and accessories business.

Responsibilities

• Implement the After Sales Strategy for the Dealer Network.
• Guide team members to achieve departmental goals.
• Develop annual marketing plan to boost brand awareness.
• Create & implement Customer Loyalty initiatives.

Skills

Critical thinking

Project management

Communication (written and verbal)

Negotiation

Analytical thinking

Education

3-year national diploma or 4-year bachelor's degree in Sales, Marketing, Engineering, Business Administration, Business Management, Finance

Tools

MS Office (Word, Excel, PowerPoint, Power BI)

DMS

CRM

Data analysis tools

Job description

Brief Role Description

Based in Centurion Dc within the Group Parts department, the successful incumbent will be responsible to implement the Products and Channels after sales strategy in the Dealer Network with a strong focus on Genuine Parts Sales, Accident Damage Management Parts Sales, Easy Drive Vehicle Plans Sales, Marketing, Product Management and Customer loyalty.

Possible Tasks within this Role

• Implement the After Sales Strategy to meet departmental, divisional, and organisational goals.
• Guide and support team members to ensure they understand their roles and how they contribute to departmental, divisional, and organizational goals.
• Contribute to the achievement of Genuine Parts sales objectives at Wholesale and Retail levels
• Achieve Accident Damage Management Parts sales goals by managing dealers, key accounts, MBRs, and insurance customers.
• Help achieve Easy Drive Vehicle Plans sales targets by working closely with RAMs and dealers.
• Develop and implement the annual marketing plan with the Marketing Communications department to boost brand awareness, generate quality leads, and drive sales.
• Create and execute Product Management campaigns and promotions using HPG Analysis and IAM research to boost Genuine Parts sales and market share.
• Create and implement Customer Loyalty initiatives to increase the share of the overall Car Parc.
• Collaborate with divisional colleagues to ensure the successful coordination and implementation of the annual Business Plan.
• Collaborate with other departments and divisions to define and set targets for initiatives like Service Cam, Easy Drive Vehicle Plans, Lead Inbox, and PPSO.
• Collaborate with other departments and divisions to achieve organizational objectives.
• Serve as the main point of contact with the company's Market Area Manager for Products and Channels initiatives

Qualification requirements

A recognized 3-year national diploma or 4-year bachelor's degree in Sales, Marketing, Engineering, Business Administration, Business Management, Finance, or a related field.

Experience needed

• Experience in Sales, Service and Marketing is required.
• Dealer after-sales operations experience and at least 3 years of specialist or supervisory automotive experience, preferably in after-sales, marketing, or sales, is advantageous.

Essentials

• The candidate must be familiar with dealer after-sales operations, including service and parts, and have a strong understanding of business management principles and their application.
• The candidate should have a proven understanding of the automotive parts and accessories business, including pricing and its impact, as well as marketing concepts and their applications.
• The candidate should have experience in developing and implementing after-sales campaigns and promotions
• Exposure and experience in accident damage management, motor body repairers and insurance will be a distinct advantage
• A strong understanding of customer loyalty and experience is required.
• The candidate should have experience in Strategy Development and Implementation
• Key skills required - critical thinking, project management, communication (written and verbal), presenting, influencing, negotiation, problem-solving, decision-making, coordination, innovation, leadership and analytical thinking skills
• Experience in managing stakeholders (e.g., dealers, competitors, the company's, and customers) with competing priorities and interests
• High level of integrity is a non-negotiable requirement for this role.
• Ability to work independently with minimal supervision and proficiency in MS Office (Word, Excel, PowerPoint, Power BI, CoPilot), Generative AI, DMS, CRM, and data analysis

Please forward CV & Supporting documents to [e-mail].