Product Systems Analyst

Psybergate (Pty) Ltd; Gauteng; Remote; ZAR 480,000 - 720,000; Full time

Job summary

Psybergate is seeking a Markets technology specialist to provide production support for trading systems across business units in the Markets environment. You will ensure stability, performance and robust functionality of trading systems while resolving issues related to accounting and P&L.

You will analyse processes, gather requirements, translate them into practical tech solutions, and collaborate with multiple internal and external teams.

Qualifications

• Bachelor level degree in CS, IT, Mathematics, Engineering, Finance or equivalent.
• 2–3 years’ experience supporting trading systems.
• Understanding of the financial markets value chain (Trading, Treasury, Sales, Operations, Finance).
• Knowledge of Money Markets and FX products.
• Understanding of time value of money, cash flow discounting and curve valuation.

Responsibilities

• Provide production support to trading and business teams.
• Ensure stability, performance and proper functioning of trading systems.
• Investigate and resolve system issues including accounting and P&L issues.
• Monitor and optimise trading systems; identify performance improvements.
• Analyse business processes to improve operational efficiency.
• Gather and validate requirements for changes to trading systems.
• Translate requirements into practical technology solutions.
• Collaborate with technology teams and stakeholders to deliver solutions.
• Support business continuity with robust technology solutions.
• Document processes, procedures and policies.
• Develop and maintain incident-recovery procedures.

Skills

Trading systems knowledge

SQL

Data analysis

Governance & risk controls

Project management principles

Stakeholder management

Communication skills

Problem solving

Microsoft Office

Education

BSc/BCom/BTech or equivalent

Tools

SQL

Microsoft Office

Job description

What you will be doing:

• Provide effective production support to trading and business teams within the Markets environment.
• Ensure the stability, performance and optimal functioning of trading systems.
• Investigate and resolve system issues, including accounting and P&L-related issues.
• Monitor and optimise trading systems and identify opportunities to improve performance and functionality.
• Analyse business processes and identify opportunities to improve operational efficiency.
• Gather, analyse and validate requirements for changes to trading systems.
• Translate business requirements into practical and sustainable technology solutions.
• Participate in projects in a consulting or specialist capacity throughout the project lifecycle.
• Collaborate with internal technology teams and external stakeholders to deliver solutions.
• Support business continuity by contributing to robust and resilient technology solutions.
• Participate in change management processes and collaborate with technology delivery teams supporting the Markets business.
• Ensure trading systems meet relevant security and regulatory requirements.
• Document system processes, procedures and policies.
• Develop and maintain troubleshooting and incident-recovery procedures.
• Support knowledge transfer and training for relevant support teams.
• Manage communication channels between technical integration teams and business stakeholders.
• Build and maintain effective relationships with internal and external stakeholders.
• Engage with stakeholders to understand business needs and obtain buy-in for proposed process and system enhancements.
• Analyse quantitative and qualitative information to support solution design and implementation.
• Identify and recommend technology solutions that support business objectives.
• Stay abreast of financial markets, technology and industry trends and share relevant knowledge with stakeholders.
• Identify opportunities to improve existing processes, systems and operational practices.
• Contribute to continuous improvement and innovation within the Markets technology environment.
• Manage multiple activities and projects while maintaining agreed priorities and deliverables.
• Ensure personal development activities are completed within agreed timeframes.

What we are looking for:

• Relevant BSc, BCom, BTech or equivalent qualification in Computer Science, Information Technology, Mathematics, Engineering, Statistics, Business Analytics, Finance, Investments or Information Systems.
• 2–3 years’ practical experience supporting trading systems.
• Understanding of the financial markets value chain, including Trading, Treasury, Sales, Operations, Finance and Market Risk.
• Knowledge of Money Markets and Foreign Exchange (FX) products.
• Understanding of financial principles including time value of money, cash flow discounting and curve valuation.
• Experience resolving or analysing accounting and P&L issues.
• Strong business analysis and requirements elicitation skills.
• Ability to analyse and interpret quantitative and qualitative data.
• Understanding of SQL and data analysis.
• Experience working with multiple stakeholders across business and technology teams.
• Strong stakeholder management and relationship-building skills.
• Experience managing or contributing to multiple projects.
• Strong written and verbal communication skills, including the ability to communicate complex information clearly.
• Strong problem-solving and analytical skills.
• Understanding of governance, risk and controls within a technology environment.
• Understanding of project management principles.
• Good knowledge of Microsoft Office.

Beneficial:

• Relevant postgraduate qualification.
• Experience working within an Investment Banking or Markets technology environment.
• Experience supporting Trading Systems / Capital Markets platforms.
• Exposure to FX and Money Markets technology solutions.
• Experience with technology integrations supporting Markets businesses.
• Experience with financial markets data, reporting or analytics.
• Knowledge of relevant financial-services regulatory requirements.
• Experience with process optimisation and continuous improvement initiatives.

Please note that most of our positions are remote; however, candidates should reside within travelling distance of the client site, as the working arrangements may change depending on business requirements.