Product Specialist - Components

Rectron; Wes-Kaap; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Rectron in South Africa is seeking a Product Specialist in IT sales to grow the client base and promote Rectron’s product range. You will engage with established dealers and customers, respond to quotes, and assist with orders and after-sales support.

The role requires 2-3 years IT sales experience, strong sales skills, and willingness to learn new products. You will meet regular targets and collaborate with the sales and technical teams.

Qualifications

• Matric with a degree or diploma an advantage.
• 2-3 years Product Specialist IT sales experience.

Responsibilities

• Grow and maintain Rectron's client base and dealer network.
• Promote Rectron product range and close sales leads.
• Respond to quotes, process orders and provide after-sales support.
• Build long-term relationships and meet sales targets.
• Liaise with sales and technical teams and complete product training.

Skills

Strong sales

Technical thinking

Cold calling

Customer relationships

Continuous learning

Natural sales ability

Sales motivation

Pressure handling

Discipline

Education

Matric qualification

Degree/diploma advantage

Job description

Job Grade: C3 - C3.

Job Purpose:

The main purpose of this job is to maintain and grow the Rectron client base through promoting and selling Rectron’s product range.

• Effectively work with established clients and the normal dealer base assigned.
• Peruse the current sales dealer bases to identify sales opportunities.
• Follow up / Close leads generated on CRM
• Maintain and build trusted, long-term business relationships with clients.
• Engage closely with customers and ensure their expectations are met according to their requirements including breakdown of quotes and projects given.
• Ensure the client’s needs are met, with clear understanding and the relevant technical knowledge to match Rectron products.
• Proactively update and advise clients on new and upcoming Rectron products.
• Assisting all customers and sales team with queries, quotes and orders.
• Accurately list new products with key on-line customers based on their defined requirements.
• Providing pre-sales technical assistance and product education, and after-sales support services.
• Meeting regular sales targets and coordinating sales projects when required.
• Constant liaising with other members of the sales team and interacting with the technical team.
• Complete all allocated Product training as when necessary.
• Efficiently process accurate vendor reports ensuring that deadlines are adhered to and met.
• General updates and administration.
• Manage Stock per allocated pillar.
• Providing pre-sales technical assistance and product education, and after-sales support services.
• Meeting regular sales targets and coordinating sales projects when required.
• Constant liaising with other members of the sales team and interacting with the technical team.
• Complete all allocated Product training as when necessary.
• Efficiently process accurate vendor reports ensuring that deadlines are adhered to and met.
• General updates and administration.
• Manage Stock per allocated pillar.

Education/Qualification

Minimum: Matric Qualification, with a degree or diploma as an advantage

Skills & Competencies

• Strong sales ability
• Technical and solution orientated thinking
• Not afraid to cold call customers and sell up
• Strong customer relationships
• Willingness to learn new products and technologies on a continues basis
• Natural sales ability
• Motivated by additional sales as well as additional technical knowledge
• Ability to work under pressure
• Well-disciplined individual

Experience (experience required for the job)

At least 2-3 years Product Specialist experience in IT sales environment

Accountabilities.

• Target, GP and Customer Breadth targets to be sent out monthly and approved.
• Achieve exceptional ratings in client services
• Being able to identify that stock items are aging
• Complete all allocated product training