Johannesburg, South Africa
In line with the growth and internationalization strategy, Rangel intends to reinforce the team with experienced professionals in South Africa.
Main responsibilities of this role:
- lead and supervise the operational team, ensuring that all team members clearly understand their duties, responsibilities, and role within the organization.
- developing and implementing operational plans, monitoring departmental performance, and providing regular reports to senior management.
- ensure that cost estimates are prepared accurately and within established deadlines, oversee negotiations with suppliers and agents, and guarantee that customer service standards are consistently met at the operational level.
- supervising customs clearance processes, managing shipment holds and detentions, and ensuring that clients are informed of any relevant developments.
- oversee documentation processes, ensuring that all required documents are submitted to the Customs Department accurately and on time, and that the correct documentation accompanies cargo deliveries.
- monitor shipment progress and provide clients with regular updates through tracking reports, maintain strong relationships with customers, ensure adherence to approved budgets, and support the continuous improvement of operational efficiency and service quality
Requirements and desired profile:
- Higher education in International Trade, Business Management, Logistics, Supply Chain Management, or a related field is preferred;
- 7 to 10 years of experience in Air & Sea Freight Forwarding operations;
- Strong knowledge of international transportation methods, associated costs, and service solutions;
- Proven experience managing both import and export operations;
- Solid background in freight forwarding, with exposure to both operational and commercial (sales) functions;
- Results-oriented mindset with the ability to work towards and achieve performance targets;
- Previous people management and leadership experience;
- Strong decision-making, organizational, and problem-solving skills;
- Proficiency in Microsoft Office applications.
Remuneration conditions adjusted to responsibilities and training oriented towards professional development.