Product Content & Communications Specialist

TravelPeople; Cape Town; On-site; ZAR 300,000 - 540,000; Full time

Job summary

TravelPeople is seeking a content-focused marketing professional to manage product content across systems and digital platforms. You will transform supplier and operational information into clear, customer-friendly messaging for internal teams, agents and customers, while supporting sustainability communications and knowledge sharing.

You will coordinate with the CEO, Product Team and external partners to ensure accurate, on-brand content, maintain content calendars, and monitor basic

Qualifications

• 2–3 years’ experience in content writing, copywriting, content marketing or digital content creation, within travel and tourism.
• Experience turning product, supplier or operational information into customer-friendly communication.
• Experience in digital marketing, SEO-focused content or customer-facing documentation would be advantageous.

Responsibilities

• Product and Operational Content Development: Develop, write, edit and maintain product specifications, supplier information and content for internal teams, agents and customers.
• Marketing and Digital Copywriting: Write social media copy, newsletters, product updates and launch content; plan calendars.
• Sustainability and Travel Life Initiatives: Support sustainability content, ensure factual claims and maintain supplier sustainability data.
• Gather product and operational information from subject matter experts and translate into customer-focused messaging; liaise with CEO and Product Team; provide progress reports and manage sign-offs.

Skills

Strong writing

Editing

Content creation

Research skills

Organisation

Education

Diploma or degree in Marketing, Communications, Tourism

Tools

Microsoft 365

SharePoint

CMS

Social media platforms

Basic design tools

Job description

TravelPeople is seeking a content-focused marketing professional to manage product content across systems and digital platforms. You will transform supplier and operational information into clear, customer-friendly messaging for internal teams, agents and customers, while supporting sustainability communications and knowledge sharing.

You will coordinate with the CEO, Product Team and external partners to ensure accurate, on-brand content, maintain content calendars, and monitor basic