Process Engineer

Monocle Solutions; Cape Town; On-site; ZAR 500,000 - 700,000; Full time

Benefits offered by this job

Unlimited training and development

Ultra-competitive compensation

Unique company culture

Job summary

A consulting firm in Cape Town seeks an experienced Process Engineer to analyse and optimise business processes in the financial services sector. The role includes working closely with stakeholders, facilitating workshops, and ensuring compliance with regulatory frameworks. Candidates should have at least 3 years of relevant experience, a background in business or finance, and proficiency in process modelling tools. Competitive compensation and extensive training are offered.

Qualifications

• 3+ years experience in process engineering or operational improvement.
• Strong understanding of banking or insurance processes.
• Proven track record of delivering end-to-end process improvement projects.

Responsibilities

• Map and analyse current-state processes across business units.
• Identify inefficiencies and develop detailed process documentation.
• Align processes with data governance and risk frameworks.

Skills

Process analysis

Regulatory compliance

Stakeholder engagement

Data governance

Process improvement

Education

Bachelor's degree in Business, Finance, Engineering, or related field

Tools

Visio

Bizagi

Signavio

Lucidchart

ARIS

Job description

At Monocle, we believe work is more than a job. It is a chance to make a difference in the world of finance. An opportunity to fulfil your potential. To make friendships with ambitious, positive, likeminded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management consultant.

Monocle is a people-centric, independent consulting firm, specialising in banking and insurance. We understand that our greatest asset is our people and because of this, we do things a bit differently

Monocle’s Employee Value Proposition

Monocle embraces an ongoing and active approach to amplifying the talents of our people, empowering them to unlock their full potential and feel fulfilled in their careers. Our vibrant culture thrives through our shared growth mindset, collaboration, support, and social connection, fostering a space where everyone can flourish. We are committed to continuous learning and provide ongoing technical training, industry certification support, and personal development opportunities through mentorship and executive engagement. Ultimately, we strive to create an environment that nurtures ambition, supports well-being, embraces diversity, upholds integrity, and inspires individuals to make a positive and lasting impact on the world around us.

Monocle Offers:

Unparalleled growth and exposure – Monocle is uniquely positioned in the market to undertake projects across a wide spectrum of critical and exciting areas of the financial services industry. Our managers deliver mission critical projects at the most prestigious banks and insurers in Johannesburg, Cape Town, London and Amsterdam.

Unlimited training and development – Investment in our people’s development is at the heart of Monocle’s company ethos. That is why we prioritise the upskilling of every employee.

Unique and vibrant company culture – At Monocle, we believe friends work better together than colleagues. We love nothing more than partaking in a wide variety of activities through our company sponsored clubs.

Ultra-competitive compensation – At Monocle, we want the best talent to join our team, so we understand that those individuals need to be recognised and rewarded for their true value.

Monocle is seeking experienced Process Engineers with strong financial services backgrounds to join our growing consulting practice. The successful candidates will be responsible for analysing, designing, optimising, and documenting end-to-end business processes across banks and financial institutions.

As a Process Engineer, you will support the delivery of large-scale transformation programmes, ensuring processes are efficient, well-controlled, compliant, and aligned with strategic objectives. You will work closely with business, operations, IT, and risk stakeholders to drive operational excellence and sustainable change.

Key responsibilities will include:

Process Analysis & Design:

Map and analyse current-state processes, workflows, and systems across business units.

Identify inefficiencies, bottlenecks, and control gaps.

Develop detailed process maps, SOPs, RACI charts, and related documentation.

Regulatory & Compliance Alignment:

Align processes with data governance, risk, and control frameworks (RCSA, risk/control matrices).

Engagement & Change Enablement:

Collaborate with stakeholders across business, operations, IT, and risk.

Facilitate workshops, interviews, and requirements gathering sessions with SMEs.

Define and track KPIs to measure process performance and effectiveness.

Leverage leading process modelling and mining tools (Visio, Bizagi, Signavio, ARIS, Lucidchart, Celonis).

Qualifications and experience:

Bachelors degree in Business, Finance, Engineering, or related field (postgraduate advantageous).

3+ years experience in process engineering, business analysis, or operational improvement, within financial services.

Strong understanding of banking orinsurance processes, products, and regulatory environment.

Proven track record of delivering end-to-end process improvement projects.

Hands-on experience with process modelling tools (Visio, ARIS, Bizagi, Signavio, Lucidchart).

Familiarity with automation and digital transformation initiatives (RPA, workflow tools).

Exposure to data management, process governance, and risk frameworks is beneficial but not required.

Additionally, the following would be advantageous:

BPM certifications (e.g., ABPMP CBPP, OCEB 2).

Financial risk/regulatory certifications (FRM, CFA, PRM).

The ideal Monocle Consultant also:

Has an enquiring mind and is eager to learn and improve their professional skillset.

Is able to work in a dynamic environment where one day never looks like another.

Is enthusiastic in their approach to their work.

Regards themselves as a high performer.

Is an excellent communicator with exceptional verbal and written communication skills.

Works well under pressure to meet client objectives.

Is sociable and enjoys interacting with others, both at work and at social events.

Works well independently and in a team.

Recruitment Process:

During the interview process, you will meet with different Monocle representatives including both People and Culture representatives and company executives and demonstrate your cognitive abilities in various assessments. A critical aspect of the interview process will be determining whether Monocle will be a good fit for you and your career aspirations, so please come prepared with any questions you may have.

If you have a passion for finance and problem-solving, a relevant qualification, and think you have what it takes to join a team of your smartest and most driven peers, start your Monocle journey today!

The application process

Assessment Test

A 45-Minute, 60-questions, online competency assessment test.

P&C Meet and Greet

A personal meeting with People & Culture to get to know you and tell you more about Monocle.

Executive interview

To discuss your skills, business knowledge, experience, project fit and the role requirements.

C-level Interview

A discussion with either our CEO, COO or CFO on various topics.

A final offer is made by the P&C team to the candidate.

Take your career to the next level at a dynamic and innovative management consulting firm.

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