Premium Spa & Wellness Manager - Guest Experience Leader

HotelJobs; South Africa; On-site; ZAR 344,000 - 595,000; Full time

Job summary

Kendrick Recruitment seeks an experienced Spa & Wellness Manager for a luxury safari lodge in Maun, Botswana. You will oversee daily spa operations, lead with passion, and uphold the highest guest service standards to deliver unforgettable experiences.

Ideal candidates have strong leadership, wellness expertise, budgeting skills, and a proven track record in premium hospitality environments.

Qualifications

• Proven experience in spa and wellness management within a luxury hospitality environment.
• Strong leadership, team management and staff development skills.
• Knowledge of spa treatments, wellness therapies and service standards.
• Experience managing budgets, stock control, scheduling and operational costs.
• Excellent communication, organisational and guest relations skills.

Responsibilities

• Oversee daily operations of the spa and wellness facilities.
• Ensure exceptional guest experiences and maintain high standards of service.
• Lead a hands-on team to deliver premium spa and wellness services.
• Manage budgets, stock, and costs while driving income and guest satisfaction.

Skills

Spa management

Leadership

Budgeting

Guest relations

Tools

Stock control

Scheduling

Job description

Kendrick Recruitment seeks an experienced Spa & Wellness Manager for a luxury safari lodge in Maun, Botswana. You will oversee daily spa operations, lead with passion, and uphold the highest guest service standards to deliver unforgettable experiences.

Ideal candidates have strong leadership, wellness expertise, budgeting skills, and a proven track record in premium hospitality environments.