Portfolio Officer – Global Custody

1001 Absa Bank; South Africa; Vor Ort; ZAR 350.000 - 550.000; Vollzeit

Zusammenfassung

Absa Bank is seeking a Portfolio Officer to support the administration of Global Custody operations. You will help ensure transactions are completed accurately, on time, and in line with quality, regulatory and risk standards, while fostering strong stakeholder relationships and delivering excellent service to clients.

The role emphasises operational efficiency, risk awareness, and disciplined execution across custody processes, with clear escalation paths to leadership and a focus on integrity

Qualifikationen

• A diploma or certificate at NQF Level 6.
• 5 years’ experience in custody operational processes.
• Knowledge of regulatory and statutory requirements, including Strate Rules and Central Securities Depository roles across different markets.
• Understanding of domestic and global custody processes.
• Proven experience in a customer-facing environment.
• Education Higher Diplomas: Business, Commerce and Management Studies (Required)

Aufgaben

• Administering transactions relating to AIS products and services.
• Monitoring transaction execution to ensure required standards are consistently met.
• Completing transactions within applicable market and operational cut-off times.
• Identifying and driving opportunities to improve operational efficiency.
• Applying defined quality standards and standard processes to reduce operational risk.
• Escalating unresolved issues, potential losses and client claims promptly to the Team Leader and Operations Manager.
• Identifying and escalating actual and potential risks to the Operations Manager.
• Designing and implementing appropriate risk-reduction, mitigation and avoidance measures.
• Maintaining sound controls and disciplined execution across custody processes.
• Building and maintaining effective networks across operational areas within the Absa Group.
• Maintaining strong visibility with key internal and external stakeholders, promoting the credibility and growing capabilities of the business.
• Communicating clearly and professionally with internal and external clients, both verbally and in writing.
• Supporting excellent service delivery within agreed SLAs by monitoring performance and tracking daily queues.

Kenntnisse

Custody operations

Stakeholder management

Regulatory knowledge

Customer-facing

Ausbildung

NQF Level 6 Diploma/Certificate

Higher Diploma in Business/Commerce/Management

Jobbeschreibung

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Belonging at Absa is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from suitably qualified individuals from diverse backgrounds. In support of our Diversity, Equity, Inclusion and Belonging (DEIB) commitments and Employment Equity objectives, preference may be given to candidates from underrepresented designated groups, including persons with disabilities. We encourage applicants who may require reasonable accommodation during the recruitment process to let us know so that appropriate support can be provided.

Job Summary

We are looking for an experienced Portfolio Officer to support the effective administration of Global Custody operations. In this role, you will help ensure that transactions are completed accurately, within required cut-off times and in line with quality, regulatory and risk standards. You will also contribute to operational efficiency, strong stakeholder relationships and excellent service for internal and external clients.

Job Description

• Administering transactions relating to AIS products and services.
• Monitoring transaction execution to ensure required standards are consistently met.
• Completing transactions within applicable market and operational cut-off times.
• Identifying and driving opportunities to improve operational efficiency.
• Applying defined quality standards and standard processes to reduce operational risk.
• Escalating unresolved issues, potential losses and client claims promptly to the Team Leader and Operations Manager.
• Identifying and escalating actual and potential risks to the Operations Manager.
• Designing and implementing appropriate risk-reduction, mitigation and avoidance measures.
• Maintaining sound controls and disciplined execution across custody processes.
• Building and maintaining effective networks across operational areas within the Absa Group.
• Maintaining strong visibility with key internal and external stakeholders, promoting the credibility and growing capabilities of the business.
• Communicating clearly and professionally with internal and external clients, both verbally and in writing.
• Supporting excellent service delivery within agreed SLAs by monitoring performance and tracking daily queues.

Qualifications

• A diploma or certificate at NQF Level 6.
• 5 years’ experience in custody operational processes.
• Knowledge of regulatory and statutory requirements, including Strate Rules and Central Securities Depository roles across different markets.
• Understanding of domestic and global custody processes.
• Proven experience in a customer-facing environment.
• Education Higher Diplomas: Business, Commerce and Management Studies (Required)

At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond. From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger. Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market. Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage. At Absa, your story matters because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.