Pick n Pay UIF Skills Programme Learnership
Digital Network Group.
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Benefits offered by this job
Job summary
Pick n Pay UIF Skills Programme Learnership (All-Rounder) offers six months of blended learning with two days online and three days in-store across Gauteng. It aims to develop practical retail skills and customer service proficiency for unemployed South African youth.
Learners receive a monthly stipend of R2,000, gain hands-on experience in a major retailer, and build essential workplace skills that enhance employability in retail and beyond.
Qualifications
- Must have Grade 12 (Matric).
- Must be between 18 and 40 years old.
- Must currently be unemployed.
- Interest in customer service and retail.
- Good communication and interpersonal skills.
- Willing to learn and grow.
- Reliable, punctual and committed.
- Willing to work flexible retail hours, including weekends and public holidays.
Responsibilities
- Complete all online learning modules.
- Finish required assessments.
- Attend practical workplace training sessions.
- Deliver outstanding customer service.
- Assist customers professionally.
- Support merchandising activities.
- Maintain store cleanliness and presentation.
- Replenish stock.
- Assist with inventory management.
- Follow company policies and procedures.
- Comply with health and safety standards.
- Work effectively with supervisors and colleagues.
- Demonstrate accountability and professionalism.
Skills
Education
Job description
South Africa continues to face significant youth unemployment, making skills development programmes more important than ever. To help address this challenge, Pick n Pay, one of South Africa’s leading retail companies, has introduced the UIF Skills Programme Learner (All-Rounder). This six-month learnership is designed to equip unemployed youth with valuable workplace experience, practical retail skills, and industry knowledge that can improve future employment opportunities.
The programme combines structured online learning with hands‑on practical training in Pick n Pay stores across Gauteng, providing participants with the opportunity to gain real-world experience while earning a monthly stipend.
The Pick n Pay UIF Skills Programme is aimed at unemployed South African youth who are eager to start a career in the retail sector. Rather than focusing only on classroom‑based learning, the programme follows a blended learning approach that combines theoretical training with practical workplace experience.
Participants spend two days each week completing online learning modules and three days working in a Pick n Pay store under the guidance of experienced retail professionals. This learning model helps learners immediately apply their knowledge in a real retail environment.
The programme is designed to prepare participants for entry‑level retail positions while helping them develop essential workplace skills that are valuable across many industries.
- Six months of practical workplace experience.
- Monthly stipend of R2,000.
- Blended learning model consisting of online learning and practical store experience.
- Exposure to one of South Africa’s largest and most respected retail companies.
- Development of customer service and retail operational skills.
- Improved employability after successful completion.
The programme takes place at various Pick n Pay stores throughout Gauteng, allowing learners to gain practical experience within a professional retail environment.
The programme is open to unemployed South African youth who meet the following minimum requirements:
- Must have completed Grade 12 (Matric).
- Must be between the ages of 18 and 40 years.
- Must currently be unemployed.
- Must have an interest in customer service and retail.
- Must possess good communication and interpersonal skills.
- Must demonstrate a willingness to learn and grow.
- Must be reliable, punctual, and committed.
- Must be willing to work flexible retail hours, including weekends and public holidays when required.
These requirements ensure that participants are ready to benefit from both the learning and practical components of the programme.
Throughout the six-month programme, learners will receive training in a variety of important retail skills.
Providing excellent customer service is at the heart of every successful retail business. Learners will be trained to interact professionally with customers, understand customer needs, solve problems effectively, and create positive shopping experiences.
Participants will gain a strong understanding of how retail stores operate on a daily basis. They will learn about store procedures, product management, and operational standards that contribute to efficient business performance.
Merchandising involves displaying products in attractive and organised ways to encourage sales. Learners will understand shelf layouts, promotional displays, pricing accuracy, and maintaining product availability.
Learners will receive practical training in stock replenishment, inventory management, stock rotation, receiving deliveries, and preventing stock losses.
Participants will become familiar with cashier duties and Point of Sale systems, including processing transactions, handling different payment methods, balancing tills, and assisting customers during checkout.
Professional behaviour is essential in every workplace. Learners will develop important workplace habits including punctuality, responsibility, ethical behaviour, communication, and teamwork.
Retail employees must follow workplace health and safety regulations. Learners will understand safe working practices, emergency procedures, and maintaining clean and secure work environments.
Participants will strengthen their ability to prioritise tasks, meet deadlines, work under pressure, and solve workplace challenges effectively.
Learners are expected to actively participate throughout the programme by:
- Completing all online learning modules.
- Successfully finishing required assessments.
- Attending practical workplace training sessions.
- Delivering outstanding customer service.
- Assisting customers professionally.
- Supporting merchandising activities.
- Maintaining store cleanliness and presentation.
- Replenishing stock.
- Assisting with inventory management.
- Following company policies and procedures.
- Complying with health and safety standards.
- Working effectively with supervisors and colleagues.
- Demonstrating accountability and professionalism.
Consistent attendance, commitment, and a positive attitude are essential for successful completion of the programme.
The programme focuses on building both technical and soft skills that employers value.
- Customer focus.
- Teamwork.
- Effective communication.
- Learning agility.
- Adaptability.
- Accountability.
- Attention to detail.
- Professionalism.
- Positive attitude.
These competencies help learners become well‑rounded employees capable of succeeding in a variety of workplace environments.
The Pick n Pay UIF Skills Programme provides several long‑term advantages.
Many employers seek candidates with workplace experience. This programme gives participants practical exposure that can strengthen future job applications.
Learners gain valuable knowledge of retail operations, making them more competitive when applying for retail positions after completing the programme.
Working alongside experienced retail professionals allows learners to develop confidence, communication skills, and workplace discipline.
Completing a structured workplace learning programme demonstrates commitment, reliability, and practical experience, qualities that employers actively seek.
Participants have the opportunity to build professional relationships with managers, supervisors, and colleagues who may assist them with future career opportunities.
Retail remains one of South Africa’s largest employment sectors, offering opportunities in customer service, sales, merchandising, inventory management, store administration, logistics, and management.
Many successful retail managers started their careers as entry‑level employees. Programmes like the Pick n Pay UIF Skills Programme provide an important first step toward long‑term career growth.
Retail careers also help individuals develop transferable skills such as communication, teamwork, leadership, customer service, and problem‑solving, which are valuable across many industries.
To make the most of the programme, learners should:
- Arrive on time every day.
- Maintain a positive attitude.
- Be willing to learn from supervisors.
- Treat customers with respect.
- Work well with colleagues.
- Complete online learning on schedule.
- Ask questions whenever unsure.
- Follow workplace rules carefully.
- Take initiative and volunteer to assist when needed.
These habits can leave a positive impression and may open doors to future employment opportunities.
The Pick n Pay UIF Skills Programme Learnership (All-Rounder) is an excellent opportunity for unemployed South African youth to gain meaningful workplace experience while developing practical retail skills. Through six months of blended learning, participants receive valuable industry exposure, professional development, and a monthly stipend that supports them during training.
For individuals looking to begin a career in retail, improve their employability, and gain hands‑on experience with one of South Africa’s leading retailers, this programme offers an ideal starting point. By demonstrating commitment, professionalism, and a willingness to learn, participants can build a solid foundation for future career success in the retail industry and beyond.
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