Pharmacist - Clicks Standerton

Clicks Group Limited; Standerton; Sur place; ZAR 420 000 - 620 000; Plein temps

Résumé du poste

Clicks Group Limited is seeking a Registered Pharmacist to lead dispensary operations, ensure accurate dispensing and SAPC compliance, and coach pharmacists and interns. You will manage stock, execute customer service initiatives and coordinate with clinics to deliver a full health offering.

The role emphasises ethical practice, regulatory knowledge, and relationship-building with stakeholders to drive sales and service excellence.

Qualifications

• Registered Pharmacist with SAPC and knowledge of SAPC regulations.
• Ethical practice and compliance with legal standards.
• Experience in stock, cost and compliance management.
• Patient care and professional counselling.
• Customer service excellence and service delivery.
• Ability to tutor and coach Pharmacist Assistants/Interns.
• Results-driven with planning and organisation skills.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and customer-facing skills.
• Ability to follow instructions and established procedures.
• Effective relating and networking to achieve objectives.
• Delivering results and meeting customer expectations.
• Ability to cope with pressure and setbacks.
• Entrepreneurial and commercial thinking.
• Collaborative work style and team orientation.
• Commitment to principles and values.

Responsabilités

• Provide high standards of pharmaceutical care and safe dispensing.
• Stock management, shrinkage control and administration per SAPC and merchandising standards.
• Oversee training and development of Pharmacist Assistants and Interns.
• Drive customer service initiatives and medication-related advice for loyalty targets.
• Build relationships with centre managers, suppliers and distribution centres.
• Collaborate with the clinic and healthcare aisle to offer a full health offering.
• Support the group's vision and company values in daily operations.

Connaissances

SAPC knowledge

Legal compliance

Ethical practice

Stock and cost management

Patient care

Counselling

Customer service excellence

Tutorship & coaching

Target driven

Planning & organising

Problem solving

Interpersonal skills

Instructions & procedures

Relating & networking

Delivering results

Pressure management

Entrepreneurial thinking

Team collaboration

Principles & values

Formation

Registered Pharmacist with SAPC

Description du poste

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Kindly note that only applicants who meet the requirements will be contacted.

We are committed to the principles of Employment Equity.