Pharmacist - Clicks Bethlehem

Clicks Group Limited; Bethlehem; On-site; ZAR 500,000 - 800,000; Full time

Job summary

Clicks Group Limited in Bethlehem is seeking a Registered Pharmacist to lead and uphold SAPC-compliant pharmaceutical care within the dispensary. You will ensure accurate dispensing, stock integrity, and staff development in line with Clicks’ standards.

You will partner with clinic teams to deliver integrated healthcare and drive customer service excellence while meeting sales and compliance targets.

Qualifications

• SAPC knowledge and relevant legal knowledge.
• Knowledge of stock, cost, risk and compliance management procedures.
• Knowledge of patient care and professional counselling.
• Knowledge of customer service excellence.
• Tutorship and coaching skills.
• Results- and target-driven mindset.
• Planning and organising skills.
• Problem-solving skills.
• Interpersonal skills and customer service orientation.
• Relating and networking abilities.

Responsibilities

• Provide high standards of pharmaceutical care and accurate dispensing within SAPC guidelines.
• Oversee stock management, shrinkage control, housekeeping and administration in line with standards.
• Ensure dispensary viability by focusing on core targets and service quality.
• Lead training and development of Pharmacist Assistants and Interns per SAPC requirements.
• Drive customer service initiatives to enhance the customer experience and loyalty.
• Build relationships with centre managers, suppliers and distribution centres to meet objectives.
• Collaborate with clinic teams to offer integrated healthcare and a full pharmacy offering.

Skills

Ethical practice

Stock management

Customer service

Tutorship coaching

Planning organising

Problem solving

Interpersonal skills

Networking

Commercial thinking

Working with people

Education

Registered Pharmacist with SAPC

Job description

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements

• Registered Pharmacist with SAPC

Job Knowledge and Skills Required

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Kindly note that only applicants who meet the requirements will be contacted.

We are committed to the principles of Employment Equity.