Pharmacist - Clicks Montana

Clicks Group Limited; Pretoria; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Clicks Group Limited in Pretoria seeks a registered pharmacist to lead the dispensary, delivering high standards of pharmaceutical care and accurate dispensing in line with SAPC regulations. You will ensure stock integrity, supervise Pharmacist Assistants, and drive a great customer experience aligned with Clicks’ health and beauty brand.

The role focuses on mentoring staff, improving service delivery, and achieving clinic and dispensary targets through effective planning, collaboration, and

Qualifications

• Registered pharmacist with SAPC in good standing.
• Experience in retail pharmacy operations and patient care.
• Knowledge of SAPC regulations and ethical practice.

Responsibilities

• Provide high standards of pharmaceutical care and safe dispensing according to SAPC guidelines.
• Oversee dispensary operations, stock management, and compliance with company standards.
• Mentor and train Pharmacist Assistants and Interns as required by SAPC rules.
• Drive customer service excellence and loyalty through effective interactions and club card initiatives.
• Collaborate with centre managers, suppliers, and clinics to deliver integrated health offerings.

Skills

Tutorship

Coaching

Customer service

Planning & organising

Problem solving

Interpersonal skills

Team leadership

Compliance

Stock management

Communication

Education

Registered Pharmacist with SAPC

Job description

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills:

• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Experience:

• Retail Pharmacy experience

Education:

• Essential: Registered Pharmacist with SAPC