Pharmacist - Clicks Berea

Clicks Group Limited; Durban; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Clicks Group Limited in Durban is seeking a registered pharmacist to oversee dispensary operations, ensure high standards of pharmaceutical care, accurate dispensing, and compliant practice in line with SAPC guidelines.

You will lead stock management, training of Pharmacist Assistants and Interns, and collaborate with centre managers and clinics to deliver excellent customer service and a full healthcare offering.

Qualifications

• Registered Pharmacist with SAPC registration is essential.
• Knowledge of SAPC regulations and legal practice required.
• Experience in dispensing, stock, and customer care in a retail pharmacy.

Responsibilities

• Provide high standards of pharmaceutical care and accurate dispensing in line with SAPC guidelines.
• Efficiently manage dispensary operations, stock, shrinkage and administration.
• Train and mentor Pharmacist Assistants and Interns as required.
• Drive customer service initiatives to enhance patient experience and loyalty.
• Collaborate with centre managers, suppliers and DCs to meet objectives.
• Work with clinic teams to offer comprehensive healthcare services.

Skills

SAPC Knowledge

Legal Compliance

Stock Management

Patient Care

Customer Service

Mentorship

Planning & Organising

Problem Solving

Interpersonal Skills

Networking

Delivering Results

Adhering to Principles

Education

Registered Pharmacist (SAPC)

Job description

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Contractual hours:

• 45hrs 6days

Kindly note that only applicants who meet the requirements will be contacted.

We are committed to the principles of Employment Equity.