Pharmacy Manager - Clicks Springs Mall

Clicks Group Limited

Gauteng

On-site

ZAR 600,000 - 900,000

Full time

3 days ago

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Job summary

Clicks Group Limited in Gauteng is seeking a Registered Pharmacist to lead the dispensary and clinic teams, delivering high standards of pharmaceutical care and compliant dispensing in line with SAPC guidelines. The role emphasizes stock control, staff development, and customer service excellence within a retail-healthcare setting.

You will oversee dispensary operations, ensure safe, accurate dispensing, manage expenses, and drive initiatives to enhance patient care and loyalty while aligning

Qualifications

Registered Pharmacist with SAPC
Experience in pharmaceutical care and dispensing
Knowledge of stock, cost, risk and compliance procedures

Responsibilities

Lead and direct the pharmacy team to deliver high standards of pharmaceutical care
Manage dispensary operations including stock management, shrinkage, and administration per SAPC regulations
Schedule staff and maintain attendance records in line with labour policies
Drive customer service initiatives and club card targets
Integrate store, pharmacy and clinic teams to offer comprehensive healthcare services
Foster a high performing culture aligned with company values

Skills

Managerial skills

Coaching

Planning

Problem solving

Customer focus

Interpersonal skills

Leading & supervising

Delivering results

Networking

Pressure management

Entrepreneurial thinking

Values alignment

Education

Registered Pharmacist with SAPC

Job description

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge: