Pharmacist Assistant QPB x2 - Clicks Retreat Square

Clicks Group Limited; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking a Pharmacist Assistant Post Basic to join our Central Pharmacy team. You will provide pharmaceutical care within SOPs, manage script administration, and support patient satisfaction through accurate dispensing duties.

The role requires SAPC knowledge, adherence to ethical standards, and bilingual communication. You will work closely with health care professionals and other departments to ensure efficient service and compliance.

Qualifications

• SAPC and relevant legal knowledge
• Chronic authorization process knowledge
• Customer service oriented
• Ethical working practice and compliance

Responsibilities

• Interact with customers professionally within SOPs and timelines
• Administration of scripts and related procedures
• Accurate handling of all profiles
• Interact with health care professionals as needed
• Problem solving and follow up of queries
• Interact with customers via telephone regarding medication
• Accurate capturing of scripts received at Central Pharmacy
• Handling of prescription queries
• Patient profile management
• Assist with chronic authorizations
• Liaison with other departments
• Ad hoc operational requirements

Skills

Customer service

Attention to detail

Bilingual

Patient interaction

Adaptability

Initiative

Work under pressure

Team collaboration

Delivering results

Education

Pharmacist Assistant Cert

Job description

Listing reference: click_025647

Listing status: Online

Apply by: 18 July 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.