Pharmacist Assistant QPB - Clicks Constantia Emporium

Clicks Group Limited

Cape Town

On-site

ZAR 144,000 - 196,000

Full time

14 days+

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Job summary

Clicks Group is seeking a Pharmacist Assistant Post Basic to join our Cape Town Central Pharmacy team. You will handle dispensing administration, script capturing, and patient service within SOPs to ensure patient satisfaction.

The ideal candidate has an FE&T Pharmacist Assistant Certificate (Essential) and understands SAPC requirements, with strong bilingual communication and a focus on accuracy and confidentiality. Applicants with dispensing experience are encouraged to apply.

Qualifications

SAPC and relevant legal knowledge
Sound knowledge of the chronic authorization process and procedures
Customer service orientated
Ethical working practice and compliance

Responsibilities

Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
Administration of scripts and/or any other claiming/capturing related procedure
Accurate and complete handling of all profiles worked on
Interact with health care professionals where needed
Problem solving and follow up of queries
Interact with customers via telephone or other means regarding medication and Healthcare Services
Accurate capturing of scripts received at the Central Pharmacy centre
Handling of queries regarding prescriptions
Patient Profile management
Assist with Chronic authorizations
Liaison with all other departments
Ad hoc requirements as per operational requirements

Skills

Customer service

Accuracy

Bilingual English

Patient interaction

Initiative

Adaptability

Positive attitude

Under pressure

Professional ethics

Teamwork

Education

FET Pharmacist Assistant Certificate

Job description

Listing reference: click_025903

Listing status: Online

Apply by: 12 August 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
Administration of scripts and or any other claiming/capturing related procedure
Accurate and complete handling of all profiles worked on
Interact with health care professionals where needed
Problem solving and follow up of queries

Duties

Interact with customers via telephone or other means regarding medication and Healthcare Services
Accurate capturing of scripts received at the Central Pharmacy centre
Handling of queries regarding prescriptions
Patient Profile management
Assist with Chronic authorizations
Liaison with all other departments
Ad hoc requirements as per operational requirements

Knowledge

SAPC and relevant legal knowledge
Sound knowledge of the chronic authorization process and procedures
Customer service orientated
Ethical working practice and compliance

Skills

Customer service orientated
Accuracy and attention to detail
Must be bilingual (with English being one of the requirements
Must be able to work with patients and be adaptable to assist with various departmental duties
Be able to use initiative in order to provide patient satisfaction
Adaptability
Positive attitude
Be able to work under pressure
Adhering to Principles and Values
Working with People

Delivering Results and Meeting Customer Expectations

Experience