Pharmacist Assistant QPB - Unicare Bellville

Clicks; Bellville; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Unicare Bellville is seeking a Pharmacist Assistant QPB to join the Bellville branch, reporting to the Dispensary Manager. You will interact with customers professionally, dispense scripts, and ensure accurate profile management in line with SOPs.

Responsibilities include chronic authorizations with the medical aid team, stock control, dispensary administration, health advice, and maintaining housekeeping and merchandise displays while upholding high customer service standards.

Qualifications

• Product knowledge including OTC
• SAPC and relevant legal knowledge
• Knowledge of chronic authorization processes
• Customer service oriented
• Ethical working practice and compliance

Responsibilities

• Interact with customers professionally and confidentially within SOPs and agreed timelines.
• Dispensing of scripts and related claiming/capturing procedures.
• Accurate and complete handling of all profiles.
• Interact with health care professionals when needed.
• Problem solving and follow up of queries.
• Handle queries regarding prescriptions via telephone or other means.
• Assist with chronic authorizations in collaboration with the medical aid team.
• Liaise with other departments.
• Ad hoc operational requirements.
• Maintain high standards of customer service and care.
• Efficient stock control and repacking of medicine.
• Efficient dispensary administration.
• Provide general health advice.
• Maintain housekeeping and merchandise display.

Skills

Service oriented

Team player

Integrity

Attention to detail

Initiative

Work under pressure

Principles and values

Working with people

Delivering results

Following instructions

Relating and networking

Planning and organising

Education

FETC Pharmacist Assistant (Essential)

Job description

Pharmacist Assistant QPB - Unicare Bellville

Listing reference: click_027863

Listing status: Online

Apply by: 9 November 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Unicare Bellville is currently seeking to appoint a Pharmacist Assistant QPB that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Bellville and will report to the Dispensary Manager.

Job Objectives:

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Dispensing of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries
• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Handling of queries regarding prescriptions
• Assist with Chronic authorizations in collaboration with the medical aid team
• Liaison with all other departments
• Ad hoc requirements as per operational requirements
• High standards of customer service and care
• Efficient stock control and administration, including repacking of medicine
• Efficient dispensary administration
• Provision of general health advice
• High standards of housekeeping and merchandise display

Knowledge:

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Be able to use initiative in order to provide patient satisfaction
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Relating and Networking
• Planning and Organising

Experience:

• Minimum 2 years in the role of Pharmacist Assistant Post Basic
• Retail Experience
• UniSolve Experience

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)