Pharmacist Assistant QPB - Clicks Harbour Bay

Clicks

Cape Town

On-site

ZAR 210,000 - 260,000

Full time

36 hours ago

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Job summary

Clicks Group in Cape Town is seeking a Pharmacist Assistant Post Basic to manage dispensing administration and patient care within SOPs. You will handle scripts, maintain accurate profiles, and liaise with healthcare professionals to ensure patient satisfaction.

The role requires a minimum of 1 year in the pharmacist assistant field, with a Further Education and Training Certificate in Pharmacist Assistance (Essential). Workplace is on-site in a fast-paced pharmacy environment.

Qualifications

Must have a Foundation or post-basic Pharmacist Assistant certification.
Minimum 1 year in the pharmacist assistant role post basic.
SAPC knowledge and compliance with legal requirements.
Customer service oriented and confidentiality maintained.

Responsibilities

Interact with customers professionally with confidentiality within SOPs.
administration of scripts and related claiming/capturing procedures
Accurate handling of all patient profiles
Interact with health care professionals as needed
Problem solving and follow-up of queries
Interact with customers by telephone or other means regarding medication
Accurate capturing of scripts at the Central Pharmacy centre
Handling queries regarding prescriptions
Assist with Chronic authorizations
Liaison with other departments

Skills

Customer service

Attention to detail

Bilingual English

Patient interaction

Initiative

Adaptability

Positive attitude

Work under pressure

Principles and values

Teamwork

Delivering results

Education

Certificate Pharmacist Assistance (Essential)

Job description

Listing reference: click_028014

Listing status: Online

Apply by: 16 November 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
Administration of scripts and or any other claiming/capturing related procedure
Accurate and complete handling of all profiles worked on
Interact with health care professionals where needed
Problem solving and follow up of queries

Duties

Interact with customersvia telephone or other means regarding medication and Healthcare Services
Accurate capturing of scripts received at the Central Pharmacy centre
Handling of queries regarding prescriptions
Patient Profile management
Assist with Chronic authorizations
Liaison with all other departments
Ad hoc requirements as per operational requirements

Knowledge

SAPC and relevant legal knowledge
Sound knowledge of the chronic authorization process and procedures
Customer service orientated
Ethical working practice and compliance

Skills

Customer service orientated
Accuracy and attention to detail
Must be bilingual (with English being one of the requirements
Must be able to work with patients and be adaptable to assist with various departmental duties
Be able to use initiative in order to provide patient satisfaction
Adaptability
Positive attitude
Be able to work under pressure
Adhering to Principles and Values
Working with People
Delivering Results and Meeting Customer Expectations

Experience