Pharmacist Assistant QPB - Kempton Square

Clicks Group Limited; Kempton Park; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading pharmacy company in Kempton Park is seeking a Pharmacist Assistant to manage the day-to-day dispensary administration and provide exceptional patient care. The ideal candidate has a Further Education and Training Certificate, a minimum of 1 year of experience, and strong customer service orientation. This role requires adaptability and effective communication skills to ensure patient satisfaction and accurate prescription management.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• 1 year of experience as Pharmacist Assistant Post Basic or similar role.
• Bilingual English communication required and customer service orientation.

Responsibilities

• Interact with customers professionally and confidentially.
• Accurate capturing of scripts received.
• Handling queries regarding prescriptions.
• Patient Profile management.
• Assist with Chronic authorizations.
• Liaison with departments as needed.

Skills

Computer literacy (MS Office)

Customer service orientated

Accuracy and attention to detail

Bilingual (including English)

Adaptability

Positive attitude

Ability to work under pressure

Positive attitude

Work under pressure

Adhering to Principles and Values

Working with People

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Listing reference: click_022446

Listing status: Online

Apply by: 7 November 2025

Position summary

Industry: Pharmaceutical Sector

Job category: Retail Operations

Location: Kempton Park

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People

Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

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