Pharmacist Assistant QPB - Clicks Whale Coast Mall

Clicks Group Limited; Hermanus; On-site; ZAR 210,000 - 300,000; Full time

Job summary

A leading retail pharmacy chain in Hermanus seeks a Pharmacist Assistant to provide pharmaceutical care and manage daily dispensary tasks. The ideal candidate will interact with customers, handle administration of scripts, and ensure patient satisfaction. Applicants need a Further Education and Training Certificate in Pharmacist Assistance and at least 1 year of relevant experience.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Pharmacist Assistant Post Basic qualification is essential.
• Knowledge of SAPC guidelines and patient confidentiality is preferred.

Responsibilities

• Interact with customers professionally and confidentially.
• Administer scripts and handle medication inquiries.
• Ensure accurate capturing and profile management.
• Coordinate with health care professionals when needed.
• Assist with various departmental duties as required.

Skills

Computer literacy (MS Office)

Customer service orientated

Accuracy and attention to detail

Bilingual (English required)

Adaptability

Positive attitude

Ability to work under pressure

Positive attitude

Under pressure

Delivering results

Education

Further Education and Training Certificate Pharmacist Assistance

Tools

MS Office

Job description

Pharmacist Assistant QPB - Clicks Whale Coast Mall

Listing reference: click_022418

Listing status: Online

Apply by: 4 November 2025

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Hermanus

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.

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