Pharmacist Assistant QPB - Clicks Riverside Mall (Rondebosch)

Clicks Group Limited; Cape Town; On-site; ZAR 150,000 - 180,000; Full time

Job summary

Clicks Group is seeking a Pharmacist Assistant QPB for Riverside Mall (Rondebosch) to provide pharmaceutical care services and support dispensary administration. You will handle scripts, assist with chronic authorizations, and interact with customers and health care professionals to ensure patient satisfaction.

The role is permanent, with market-related remuneration, and emphasizes accuracy, confidentiality, and SOP compliance.

Qualifications

• Minimum 1 year in Pharmacist Assistant Post Basic role.
• FET Pharmacist Assistant qualification required.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Interact with customers professionally while maintaining confidentiality.
• Administration of scripts and related procedures.
• Accurate and complete handling of all patient profiles.
• Liaison with health care professionals as needed.
• Assist with chronic authorizations and other dispensing-related tasks.
• Adhere to SOPs and company policies in all activities.

Education

FET Pharmacist Assistant

Job description

Pharmacist Assistant QPB - Clicks Riverside Mall (Rondebosch)

Listing reference: click_027095

Listing status: Online

Apply by: 8 October 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.