Pharmacist Assistant QPB - Clicks Riverlands

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Riverlands in Cape Town seeks a Pharmacist Assistant to support dispensing duties and pharmacy administration, focusing on patient satisfaction and SOP compliance.

The role emphasizes accurate script handling, customer service, and collaboration with health care professionals in a busy retail pharmacy environment.

Applicants should have a FETC Pharmacist Assistant, SAPC knowledge, and at least 1 year in the role; apply by 4 October 2026.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• Knowledge of SAPC regulations and relevant legal requirements.
• Customer service oriented with confidentiality and SOP adherence.
• Ethical working practices and compliance with company policies.

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
• Administration of scripts and related claiming/capturing procedures.
• Accurate and complete handling of all profiles.
• Interact with health care professionals as needed.
• Problem solving and follow up of queries.

Skills

Customer service

Attention to detail

Bilingual

Patient care

Proactive service

Adaptability

Positive attitude

Work under pressure

Integrity & values

Teamwork

Results oriented

Education

Further Education and Training Certificate Pharmacist Assistance (Essential)

Tools

SAPC knowledge

Job description

Pharmacist Assistant QPB - Clicks Riverlands

Listing reference: click_026976

Listing status: Online

Apply by: 4 October 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customersvia telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge:

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.