Pharmacist Assistant: Patient Care & Script Administration

Clicks Group Limited; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking a Pharmacist Assistant Post Basic to join our Central Pharmacy team. You will provide pharmaceutical care within SOPs, manage script administration, and support patient satisfaction through accurate dispensing duties.

The role requires SAPC knowledge, adherence to ethical standards, and bilingual communication. You will work closely with health care professionals and other departments to ensure efficient service and compliance.

Qualifications

• SAPC and relevant legal knowledge
• Chronic authorization process knowledge
• Customer service oriented
• Ethical working practice and compliance

Responsibilities

• Interact with customers professionally within SOPs and timelines
• Administration of scripts and related procedures
• Accurate handling of all profiles
• Interact with health care professionals as needed
• Problem solving and follow up of queries
• Interact with customers via telephone regarding medication
• Accurate capturing of scripts received at Central Pharmacy
• Handling of prescription queries
• Patient profile management
• Assist with chronic authorizations
• Liaison with other departments
• Ad hoc operational requirements

Skills

Customer service

Attention to detail

Bilingual

Patient interaction

Adaptability

Initiative

Work under pressure

Team collaboration

Delivering results

Education

Pharmacist Assistant Cert

Job description

Clicks Group is seeking a Pharmacist Assistant Post Basic to join our Central Pharmacy team. You will provide pharmaceutical care within SOPs, manage script administration, and support patient satisfaction through accurate dispensing duties.

The role requires SAPC knowledge, adherence to ethical standards, and bilingual communication. You will work closely with health care professionals and other departments to ensure efficient service and compliance.