Pharmacist Assistant: Dispensary Care & Patient Service

Clicks Group Limited; Vredenburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking a Pharmacist Assistant Post Basic to provide pharmaceutical care and handle dispensation under SOPs at the Central Pharmacy. You will focus on administration of scripts and patient satisfaction while ensuring compliance with SOPs.

You will interact with customers, capture scripts, manage patient profiles and liaise with health care professionals to ensure accurate service and timely resolution of queries.

Qualifications

• SAPC and relevant legal knowledge.
• Sound knowledge of the chronic authorization process and procedures.
• Customer service orientated.
• Ethical working practice and compliance.

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
• Administration of scripts and or any other claiming/capturing related procedure.
• Accurate and complete handling of all profiles worked on.
• Interact with health care professionals where needed.
• Problem solving and follow up of queries.
• Other duties as per operational requirements.

Skills

Customer service orientated

Accuracy and attention to detail

Bilingual English

Work with patients and be adaptable to

Initiative for patient satisfaction

Adaptability

Positive attitude

Work under pressure

Principles and Values

Working with People

Education

Further Education and Training Certificate Pharmacist Assistance (Essential)

Job description

Clicks Group is seeking a Pharmacist Assistant Post Basic to provide pharmaceutical care and handle dispensation under SOPs at the Central Pharmacy. You will focus on administration of scripts and patient satisfaction while ensuring compliance with SOPs.

You will interact with customers, capture scripts, manage patient profiles and liaise with health care professionals to ensure accurate service and timely resolution of queries.