Pharmacist Assistant - Patient Care & Script Administration

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group seeks a Pharmacist Assistant (Post Basic) to provide pharmaceutical care services and central pharmacy administration. The role focuses on processing scripts, patient satisfaction, and maintaining accurate profiles in accordance with SOPs.

You will interact with customers and health care professionals while ensuring confidentiality. Requirements include a FE&T Certificate for Pharmacist Assistant, minimum 1 year experience, and bilingual English proficiency.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic
• Essential qualification: Further Education and Training Certificate Pharmacist Assistant
• Experience with customer interactions in a pharmacy setting
• Knowledge of SAPC rules and chronic authorization processes

Responsibilities

• Interact with customers professionally and confidentially within SOP timelines
• Administer scripts and related procedures and claim/capture processes
• Accurately manage patient profiles and prescription data
• Liaise with health care professionals as needed
• Handle queries and provide follow-up solutions
• Support other departments as required
• Maintain accuracy and compliance with SOPs

Skills

Customer service

Attention to detail

Bilingual (English)

Communication with patients

Initiative

Adaptability

Positive attitude

Under pressure

Principles and values

People skills

Education

FET Pharmacist Assistant Post Basic Certificate

Job description

Clicks Group seeks a Pharmacist Assistant (Post Basic) to provide pharmaceutical care services and central pharmacy administration. The role focuses on processing scripts, patient satisfaction, and maintaining accurate profiles in accordance with SOPs.

You will interact with customers and health care professionals while ensuring confidentiality. Requirements include a FE&T Certificate for Pharmacist Assistant, minimum 1 year experience, and bilingual English proficiency.