Pharmacy Assistant: Patient Care & Script Admin

Clicks Group Limited; Cape Town; On-site; ZAR 260,000 - 320,000; Full time

Job summary

Clicks Group Limited is seeking a Pharmacist Assistant Post Basic for a permanent role in Cape Town. You will provide pharmaceutical care services and manage day-to-day dispensary administration within SOPs, focusing on patient satisfaction and accurate script handling.

The ideal candidate has at least 1 year in the Pharmacist Assistant Post Basic role, SAPC knowledge, and a customer-service orientation. The position emphasizes confidentiality, collaboration with healthcare professionals, and

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.
• ],

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and/or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries
• Interact with customers via telephone or other means regarding medication and healthcare services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient profile management
• Assist with chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Skills

Customer service orientated

Accuracy and attention to detail

Bilingual (English required)

Able to work with patients

Adaptability

Positive attitude

Work under pressure

Team collaboration

Education

Further Education and Training Certificate Pharmacist Assistance (Essential)

Job description

Clicks Group Limited is seeking a Pharmacist Assistant Post Basic for a permanent role in Cape Town. You will provide pharmaceutical care services and manage day-to-day dispensary administration within SOPs, focusing on patient satisfaction and accurate script handling.

The ideal candidate has at least 1 year in the Pharmacist Assistant Post Basic role, SAPC knowledge, and a customer-service orientation. The position emphasizes confidentiality, collaboration with healthcare professionals, and