Pest Control Specialist - Customer-Focused Technician

Rentokil Initial Careers; Empangeni; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Rentokil Initial Careers in Empangeni, KwaZulu-Natal, seeks a Service Technician (PCO) to deliver high quality pest control services in line with SOP and SWP, while maintaining productivity and customer satisfaction.

You will follow service plans, advise clients on housekeeping and proofing, carry required pesticides and PPE, and uphold health, safety and regulatory compliance to protect the company image and protect client retention.

Qualifications

• Matric certificate/Grade 12 required.
• Previous pest control experience preferred.
• Fully qualified (NCPC) or PMA/PCSIB.
• Registered with the Department of Agriculture (P-Number).
• H&S knowledge and experience.
• HACCP experience and knowledge.
• Working at heights experience.
• Fumigation experience is advantageous.

Responsibilities

• Provide quality pest control/management service in line with SOP and SWP.
• Achieve productivity standards set by the company.
• Follow route and service plans to comply with plans set by the business.
• Retain existing clients through service excellence and identify growth opportunities through leads.
• Comply with the Rentokil Code of Conduct.
• Effectively use service tracking tools that are specified by the company.
• Compile necessary documentation for client and the office after service is completed.
• Advise client on housekeeping, stacking and proofing requirements.
• Comply with legislation and regulations as set out in applicable acts.
• Ensure equipment and vehicle is maintained and clean at all times.
• Carry an adequate range of pesticides (compliant to the APL) and equipment, necessary to deliver service.
• Always apply Pesticides according to label instructions.
• Ensure stock control principles are followed.
• Ensure the company vehicle and image is protected at all times.
• Ensure the usage of the correct Personal Protective Equipment.
• Ensure health & safety requirements are met.

Skills

Service and customer focused

Ability to identify customer needs and

Professional attitude

Must be presentable

Valid, unendorsed code 08 driver's lic

Good communication skills

Good time management

Good physical stamina and health

Education

Matric certificate/Grade 12

Previous Pest Control experience

Fully qualified (NCPC) or PMA/PCSIB

Registered with the Department of Agriculture (P-Number)

H&S Knowledge and experience

HACCP Experience and Knowledge

Working at heights experience

Fumigation Experience (qualification advantageous)

Job description

Rentokil Initial Careers in Empangeni, KwaZulu-Natal, seeks a Service Technician (PCO) to deliver high quality pest control services in line with SOP and SWP, while maintaining productivity and customer satisfaction.

You will follow service plans, advise clients on housekeeping and proofing, carry required pesticides and PPE, and uphold health, safety and regulatory compliance to protect the company image and protect client retention.