PEOPLE COORDINATOR

Smollan; Gauteng; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

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Job summary

Smollan is seeking an HR Administrator to provide administrative HR support across business units. You will assist with recruitment, onboarding, performance management, training, IR, payroll data and HR reporting.

The role requires a Diploma/NQF Level 5 in HR, 2–3 years HR experience in retail/FMCG, and strong customer service and communication skills. A professional, confidential approach is essential.

Qualifications

• Diploma/NQF level 5 in Human Resources is required.
• 2–3 years of Human Resources experience in retail/FMCG.
• Strong customer service, planning and communication skills.

Responsibilities

• Schedule and coordinate interviews and onboarding.
• Support performance management and training administration.
• Handle IR admin including notices and hearings logistics.
• Assist with payroll data, UIF & benefits processing.
• Ensure HR reports are accurate and filed properly.
• Maintain data integrity and meet reporting deadlines.

Skills

Customer service

Planning & prioritisation

Analytical skills

Communication skills

Resilience & stress management

Relationship building

Agility

Maintain confidentiality

Education

Diploma/NQF level 5 in Human Resources

Job description

To provide administrative HR support to the relevant business unit(s), including recruitment, performance management, training and development, IR and general HR administration and reporting.

Key Responsibilities and Deliverables:

Recruitment, Selection and on Boarding Administration

• Schedule and co-ordinate interviews (as required)
• As required, assist with drawing up Letters of Offer and completion of Engagement Packs
• Liaise with line to co-ordinate induction and training for new hires

Performance Management and Training and Development Administration (as required in role)

• Capture scores (for required levels) and consolidate scorecard reporting
• As required in role, book training on system and co-ordinate training reporting
• Prepare training letters and communicate training logistics to delegates (as required)
• Follow-up on non-attendance and communicate to appropriate parties (as required)
• As required, inform learners of classes, ensure attendance and follow-up on non-attendance

IR Administration

• On behalf of the BU HR Manager, send telegrams to employees who have absconded and follow-up on sent telegrams until process is completed
• Update and check weekly telegram template / report
• Assist with notification of disciplinary enquiries to employees on behalf of BU HR Manager
• Organize chair people and logistics for hearings and ensure all details have been properly communicated and confirmed with relevant parties
• Ensure all disciplinary documentation is filed in the individual’s IR file
• Capture all warnings on relevant system (as required)
• Follow-up with CCMA weekly on progress and status of cases (as required)

General Administration, Data Management and Reporting

• As required, check payroll information and send through to Payroll within agreed deadlines and follow-up on any queries and outstanding issues
• Request UIF documentation from Payroll for terminated employees and those on maternity leave
• Process medical aid applications (as required)
• Submit death claims to Benefits
• Assist HR Officer to process all benefits claims and follow-up to ensure resolution
• Check and consolidate HR reports
• Assist HR Officers with ad hoc deadlines and reports
• Ensure proper filing, document management and good housekeeping
• Perform regular HR audits of personnel files as required
• Update notice board with staff announcements or any pertinent HR issues

Teamwork and Self-management

• Proactively develop own skills and knowledge of relevant best practice and ensure appropriate skills and knowledge transfer
• Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines
• Ensure data integrity of all reports to client and management
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives
• Minimum Qualifications: Diploma/NQF level 5 in Human Resources
• Minimum Experience: 2 - 3 years' Human Resources experience in retail/FMCG
• Knowledge, Skills & Abilities: Customer service skills
• Planning & prioritisation
• Analytical skills
• Resilience & stress management
• Relationship building
• Agility
• Maintain confidentiality
• Communication skills (verbal & written)